Batch Processing Operators

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia IT Consulting Company Full time

Responsibilities:

  • Execute and monitor all UAT batch flow processing and ensure timely completion of endpoints/milestones.
  • Perform level 1 support and resolution for batch issues in the environment
  • Maintain good communication with end users. Keeping them informed of incident progress, notifying them of impending changes or agreed outages, progress of Batch UAT etc.
  • Assist with the diagnosis of problems, determining and implementing appropriate solutions; guiding and/or communicating resolutions to end users.
  • Desktop/laptop configuration and Level 1 troubleshooting of Batch processing in UAT
  • Identify delays or bottlenecks and resolve or escalate accordingly.
  • Monitor realtime performance of the UAT computing environment.
  • Support in nonstandard office hours (on rotating shifts).
  • Help ensure IT documentation, SOPs, track and document all outages and incidents. are maintained and up to date.
  • Generates batch status reports and distributes them to endusers.
  • To participate in IT projects, activities or events that would be assigned by the supervisor.
  • Broadcast environment readiness status to internal customers (within IT department).

Job Requirement:

  • Bachelor's degree in computer sciences and minimum 2 years of experience in a similar role.
  • While indepth knowledge isn't always required, one should possess a strong foundation in various IT areas like desktops, laptops, networks, printers, and common software.
  • Competency in Active Directory users and groups, Group Policy, and File Server administration.
  • Handson experience in setting up and troubleshooting computer hardware, peripherals, Windows 10/11 Operating systems and general software.
  • An exposure to IBM AS400, AS400, Window, SQL systems, UNIX/AIX systems administration would be advantageous.
  • Customeroriented mindset with a focus on providing exceptional user support.
  • Selfmotivated with the ability to work in a fastmoving environment.
  • Adept at researching solutions and leveraging knowledge bases to resolve issues efficiently.

Job Type:
Contract

Contract length: 12 months

Pay:
RM4, RM6,000.00 per month

Schedule:

  • Monday to Friday
  • On call

Application Question(s):

  • Notice Period

Experience:

Batch Processing: 2 years (preferred)

  • UAT
Batch Processing: 2 years (preferred)

  • AS400: 2 years (preferred)

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