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Help Desk Support
2 weeks ago
2) follow standard help desk procedures
3) log all help desk interactions
4) administer help desk software
5) redirect problems to correct resource
6) identify and escalate situations requiring urgent attention
7) track and route problems and requests and document resolutions
8) prepare activity reports
9) inform management of recurring problems
10) stay current with system information, changes and updates
Salary:
RM2, RM2,500.00 per month
Benefits:
- Free parking
- Maternity leave
Schedule:
- Monday to Friday
Education:
- Diploma/Advanced Diploma (preferred)
Experience:
- IT Support: 1 year (preferred)
Ability to Commute:
- Serdang Selangor (required)
Ability to Relocate:
- Serdang Selangor: Relocate before starting work (required)
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