![PORTMAN College](https://media.trabajo.org/img/noimg.jpg)
The Front Desk Personnel
2 weeks ago
Position Summary:
The Front Desk Personnel plays a crucial role in creating a welcoming and organized environment for students, parents, staff, and visitors.
This position serves as the first point of contact for anyone entering the school premises and requires excellent communication, interpersonal skills, and the ability to multitask effectively.
The Front Desk Personnel will also be responsible for handling administrative tasks and providing essential support to various school departments.
Key Responsibilities:
Reception and Customer Service:
- Greet and welcome all visitors, parents, and students in a warm and professional manner.
- Answer incoming phone calls and respond to inquiries promptly and courteously.
- Provide information about the school's programs, activities, events, and policies to parents and visitors.
- Direct visitors to appropriate departments or personnel as needed.
Administrative Support:
- Maintain and manage the front desk area, ensuring it is neat, organized, and wellpresented at all times.
- Manage student attendance records and communicate with teachers and parents regarding absences.
- Assist with the organization and distribution of schoolrelated documents, forms, and announcements.
- Handle incoming and outgoing mail, packages, and deliveries.
Student and Parent Assistance:
- Help parents with inquiries related to tuition fees, school calendars, extracurricular activities, and other schoolrelated matters.
- Coordinate with teachers and staff to schedule parentteacher meetings and other school events.
Safety and Security:
- Monitor visitors' access and ensure all visitors sign in and out of the premises.
- Enforce school security protocols and procedures to maintain a safe environment.
- Notify appropriate personnel in case of emergencies or incidents.
Multitasking and Flexibility:
- Adapt to changing situations and priorities in a fastpaced school environment.
Salary:
RM1, RM2,000.00 per month
Schedule:
- Monday to Friday
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