Food and Beverage Manager

2 weeks ago


Kuah, Kedah, Malaysia PARKROYAL Langkawi Resort Full time

The Food and Beverage Manager supports the Director of Food & Beverage in providing leadership and directs the activities of the F&B Department to maintain the highest standards of quality, service, and guest satisfaction in order to maximize profits.

The F&B Manager is expected to "get in the trenches" with the associates during high volume days, encouraging and working side by side with the team.


Responsibilities:

  • Ensure all guests receive the highest level of service and hospitality at the restaurants
  • Supports the Director of Food & Beverage in providing clear direction, establish goals and monitor progress to achieve desired results for the F&B Department
  • Works with Director of Food & Beverage and Executive Chef in planning of F&B promotions
  • Works with the relevant departments in driving the F&B revenue
  • Implement and monitor effective controls of food, beverage, and labor costs
  • Interview, coach, train, encourage, develop, and evaluate direct reports
  • Ensure that all shifts have the necessary manning coverage
  • Audit processes and procedures to ensure compliance of policies and procedures
  • Ensure compliance with health, food safety, sanitation, and alcohol awareness standards
  • Maintain knowledge of all hotel facilities, services, and hours of operation
  • Maintain knowledge of entertainment and special events scheduled at the hotel

Job Requirements:

  • A drive to make a mark and stand out from the crowd
  • The desire to create a business delivering exceptional F&B experiences
  • Exceptional communication and interpersonal skills
  • A genuine passion for the hospitality industry and an eye for detail
  • Strong commercial acumen
  • Previous roles of accountability and leadership in a high end Food & Beverage service environment
  • A proven ability to proactively coach and guide team members to provide exceptional service
  • Creative and innovative out of the box thinking, willing to trial new ideas and be best in class


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