Customer Service

2 weeks ago


Bayan Lepas, Malaysia GD Express Sdn Bhd Full time

JOB DISCRIPTION
a) To ensure all calls received answered by standard greeting

b) To answer calls within 4 ringing tone

c) To arrange all order processing and key-in in CSTC system

d) To assist all pick-up order despatch to relevant couriers

e) To received Lodge-In shipments from customer

f) To ensure all tracing entered into Intranet system

g) To ensure all tracing perform and customer updated within 30 minutes till solve

h) To ensure all pre-alert arranged and follow-up till solve

i) To ensure all reverse charge request arranged and follow-up till solve

j) To arrange problem shipment and follow-up with shipper till solve

k) To ensure all required report by management or HQ functional complete timely

l) To do daily report for treasury for cash and credit collection customer

To do filing and ensure CS area tidy and clean

EDUCATION
& EXPERIENCE
a) Diploma or minimum SPM qualification with 1 year experience prefered in

courier service industry

b) Good interpersonal, communication skill and computer literate

c) Able to work under minimum supervision

d) Able to work under pressure

e) Able to adopt multitasking environment

If you interested, you may directly call below details for further information;

BYN Branch (Penang): No.3 Jalan Sungai Tiram 7, 11950 Bayan Lepas Penang or

call Ms Cheah)

Job Types:
Full-time, Permanent

Benefits:

  • Health insurance
  • Maternity leave
  • Parental leave

Supplemental pay types:

  • Commission pay
  • Overtime pay

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Agensi Pekerjaan Asia Recruit Sdn Bhd Full time

    Company backgroundWe are representing our client, a global digital business service company that provides a multilingual hub that supports services in more than 20 languages and dialects in Asia. They are looking for passionate and responsible Customer Service Specialists to be based at Bayan Lepas, Penang. 5 working days/week, 2 off days Various allowances...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia RIGHT PRISTINE MANPRO SDN BHD Full time

    Responsibilities: As the main lead person of communication between customers and internal party on assigned areas/customers. To handle correspondence related to all customer service and marketing activities. To represent the company in attending meetings with customers, communicate & maintain good customer service and business relationships in assigned...

  • Customer Service

    4 weeks ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute export operation Ensure daily activities run smoothly & generate more productivity To ensure 100% accuracy in recording shipment / cargoes details To maintain good relationship with customer...

  • Customer Service

    6 days ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. **Job Description**: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Tokyo Electron Limited Full time

    ***Job Title Customer Service & Planning SpecialistJob Purpose and Content Duties involve but are not limited to supply chain services, inventory control, critical partsavailability and material handling:Customer Service Process orders for materials from sales staff or direct customers' contacts Update order information into the ERP System Coordinate with...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Tokyo Electron Malaysia Sdn Bhd Full time

    Duties involve but are not limited to supply chain services, inventory control, critical parts availability and material handling:Customer Service_ Process orders for materials from sales staff or direct customers' contacts Update order information into the ERP System Coordinate with suppliers regarding order status, shipping dates, prices, product...

  • Customer Service

    6 days ago


    Bayan Lepas, Malaysia OZO PRESTIGE SDN. BHD. Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse. Job Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia OZO PRESTIGE SDN. BHD. Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouseJob Description: Acknowledge mails from Customers Plan & execute Warehouse operation Ensure incoming & outgoing activities run smoothly & generate more productivity To ensure 99% accuracy in recording incoming & outgoing cargoes To maintain good relationship with customer...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia MID-AMERICA OVERSEAS (M) SDN BHD Full time

    An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...


  • Bayan Lepas, Malaysia AW TEAMS SDN BHD Full time

    Handling customer complaints or any major incidents - Investigating and solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants; - Issuing refunds or compensation to customers; - Developing feedback or complaints procedures for customers to use; - Developing customer service...

  • Customer Service

    2 months ago


    Bayan Lepas, Malaysia MBE BAYAN LEPAS Full time

    As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...

  • Customer Service

    4 hours ago


    Bayan Lepas, Malaysia MBE BAYAN LEPAS Full time

    As a Retail Associate responsible to advise customer on the services available and which suite them the best. Build a good customer relationship and learn to up sell our products. Documentation skill, organised, and should be able to work independently as well as team work. Sales and marketing knowledge will be an added advantage. **Job Types**: Full-time,...


  • Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...


  • Bayan Lepas, Malaysia People Pathfinders Sdn Bhd Full time

    **The Company** Our client is a listed and well-established global logistics company with global footprints across many markets and offers a wide range of logistics solutions. They are supported by more than 18000 employees globally, with strong networks in 6 continents, and leading-edge technology. The Custom Brokerage Customer Service will be based in...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia MID-AMERICA OVERSEAS (M) SDN BHD Full time

    An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer's unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...


  • Bayan Lepas, Malaysia AW TEAMS SDN BHD Full time

    Handling customer complaints or any major incidents - Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants; Issuing refunds or compensation to customers; Developing feedback or complaints procedures for customers to use; Developing customer service procedures,...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse.Job Description:Acknowledge mails from CustomersPlan & execute export operationEnsure daily activities run smoothly & generate more productivityTo ensure 100% accuracy in recording shipment / cargoes detailsTo maintain good relationship with customer whenever customer...

  • Customer Service

    2 weeks ago


    Bayan Lepas, Malaysia Ozo Prestige Sdn Bhd Full time

    Diploma/ Degree in Logistics or experienced as customer service in logistics / warehouse.Job Description:Acknowledge mails from CustomersPlan & execute Warehouse operationEnsure incoming & outgoing activities run smoothly & generate more productivityTo ensure 99% accuracy in recording incoming & outgoing cargoesTo maintain good relationship with customer...


  • Bayan Lepas, Malaysia AEON Credit Service (M) Berhad Full time

    Responsibilities:To achieve the monthly and yearly sales target as assigned by the management.To execute marketing activities as directed by CSU Unit Head/ management.To handle operational matters in accordance to departmental, company & regulatory bodies guidelines, IMS, procedures and policies.Job Requirements:Bachelor's Degree in Business Administration...


  • Bayan Lepas, Malaysia NCS Global Technology Full time

    **Job description**: - Support APAC region Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Repair RMA, Contract Administration, Delivered Quality (out of box management) - Support requests from external and internal for portal engagement, order shipment issue, training account issue,...