Guest Services

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas Handle customer complaints, provide appropriate...

To greet and receive guests, collect a payment, and bid farewell to guests/passengers at the front reception counter. To assist guests/passengers with their luggage on entry and exit at the lounge. To page for flight departure for contracted airlines. To carry out meet and greet services whenever instructed by Supervisors or Manager. To do periodical checks...

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. Actively promote spa packages and upsell services...

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas Handle customer complaints, provide appropriate...

DUTIES AND RESPONSIBILITIES: Manage guest experience by ensuring the followings are provided;- _a) Thoughtful and attentive service with relaxed efficiency._- _b) Complete responsiveness to the desire of the hotel guests._- _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ To report duty punctually, wearing hotel...

Position Summary;Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying...

Towards Our Guest Consistently deliver Capsule Experience and the ultimate CHG service attitude CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. Maintain high level of product knowledge of the hotel and surrounding area.Daily Job Scope Complete report on timely manner such...

Towards Our Guest Consistently deliver Capsule Experience and the ultimate CHG service attitude CHG service attitude is defined by constantly smiling, welcoming, being warm, passionate to our guest and attentive to guest request. Maintain high level of product knowledge of the hotel and surrounding area.Daily Job Scope Complete report on timely manner such...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all...

Job Number Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making...

Position Summary:The Duty Manager at Tune Hotel KLIA 2 is a critical member of our management team, responsible for ensuring the smooth and efficient operation of the hotel during their shift.As a Duty Manager, you will oversee all aspects of guest service, staff management, and hotel operations to ensure a positive and memorable experience for our...

Job Number Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making...

Company DescriptionContemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.Oversee the smooth running of the Sports & Recreations department on a day to day basis to achieve the highest possible levels of guest satisfaction.Create...

RESPONSIBILITIES3.1 To deliver customer goods/items safely.3.2 To make sure goods/items to be delivered on time.3.3 Drive vehicle for official travel and business, or as requested by representative3.4 Maintain high standard of service to both internal and external guests3.5 Ensure punctuality and safe transport3.6 To check and count quantity goods/items...

Primary ResponsibilitiesFront Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front...

Job Number Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key...

Job Number Job Category Rooms & Guest Services OperationsLocation Putrajaya Marriott Hotel, IOI Resort City, Sepang Utara, Selangor, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management***Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document...

Company DescriptionContemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for...

Work Base Learning & Internship (Intake Jan 2024)Location : Tune Hotel KLIA 2 & Tune Hotel Aeropolis Sepang SelangorCulinary Work-Based Learning Position:Position Title: Culinary InternDuration: Minimum 6 monthsResponsibilities: Assist chefs in food preparation and cooking. Learn and execute culinary techniques under supervision. Collaborate with kitchen...

What Will You Do?You'll be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests. Deals with the inhouse guests accounting and ensures the accuracy of guest billing....