Guest Service Officer

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas Handle customer complaints, provide appropriate...

The Guest Services Crew is responsible for administering the Guest Services functions at Gamuda Cove including assisting all entry and exit turnstile, processing upgrades and delivering service recovery while ensuring the delivery of friendly service excellence at all times. You will be based at GAMUDA COVE. Address:42700, Persiaran Cove Sentral, Bandar...

Register guests and assigns rooms. Accommodates special requests whenever possible. Checking guests in on arrival and out on departure. Thoroughly understand and adheres to proper credit, checkcashing, and cash handling policies and procedures. Must be salesminded. Presents options and alternatives to guests and offers assistance in making choices. Work...

Job descriptionA Front Office Ambassador with a true passion for hospitality, you are always prepared for changing circumstancesYou have a sharp eye for quality and react proactively towards changing situations at the front desk. Your knowledge and experience is optimally utilized, giving you the freedom to implement your vision in consultation with the...

DUTIES AND RESPONSIBILITIES: Manage guest experience by ensuring the followings are provided;- _a) Thoughtful and attentive service with relaxed efficiency._- _b) Complete responsiveness to the desire of the hotel guests._- _c) Quality service of the hospitality is optimized in accordance to hotel procedure (SOP)._ To report duty punctually, wearing hotel...

Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Supervises and manages employees. Managing all...

Company DescriptionContemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for...

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas. Actively promote spa packages and upsell services...

You are strong and experienced hotel ambassador who excel at maximizing the experience and satisfaction of the hotel guests. You will be responsible for taking care of our guests and our team members by coordinating all operations of the hotel. You will ensure that all team members are up to date with the current knowledge of all the hotel products and...

RESPONSIBILITIES: Provides excellent service and continually strives to exceed expectations Provide guests with verbal or written information about the facilities, services, rates, and area attractions. Greet guests, provide them with necessities, and escort them to their treatment rooms or relaxation areas Handle customer complaints, provide appropriate...

Supporting Management of Front Desk Team Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Supervise and manage employees Ensuring Exceptional Customer Service Managing Housekeeping Operations Additional Responsibilities Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre-...

Work Base Learning & Internship (Intake Jan 2024)Location : Tune Hotel KLIA 2 & Tune Hotel Aeropolis Sepang SelangorCulinary Work-Based Learning Position:Position Title: Culinary InternDuration: Minimum 6 monthsResponsibilities: Assist chefs in food preparation and cooking. Learn and execute culinary techniques under supervision. Collaborate with kitchen...

Primary ResponsibilitiesFront Office Operation Conduct daily briefings and ensure that all pertinent information is well received by team members Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met Review, analyze and suggest improvement of work flow and standards at the Front...

What Will You Do?You'll be responsible for ensuring smooth running of Front Office daily operations while leading the team to maintain high standard of service and create exceptional experiences to all guest. Deals with the arrival and departure processes for all guests. Deals with the inhouse guests accounting and ensures the accuracy of guest billing....

Supporting Management of Front Desk Team Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Supervise and manage employees Ensuring Exceptional Customer Service Managing Housekeeping Operations Additional Responsibilities Functions in place of the Front Office Manager in his/her absence. Communicates critical information from pre-...

Position Summary:The Duty Manager at Tune Hotel KLIA 2 is a critical member of our management team, responsible for ensuring the smooth and efficient operation of the hotel during their shift.As a Duty Manager, you will oversee all aspects of guest service, staff management, and hotel operations to ensure a positive and memorable experience for our...

To perform daily task such as updating fleet cars in stock (refer to check list) To assist drivers in checking fleet cars in stock on condition fuel level etc (Refer to check list) To attend to all customers booking either walk in, phone enquiry or via Sixt online. Knowledgeable in all company products and services Prepare rental agreement, invoice and...

Job Description:Responsible for greeting customers, processing rentals and answering and receiving telephone call enquiries, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups for shuttle service.Key Responsibilities: Greet customers,...

Warm Customer Reception:Greet and welcome customers in a professional and friendly manner as they approach the counter.Building Customer Relations:Cultivate positive public relations with customers, with a focus on delivering exceptional service.Wechat and Whatsapp Management:Answer and refer calls and whatsapp, Wechat promptly, ensuring effective...

OUR PARTNER OF CHOICE FOR A TOTAL TURNKEY AIRPORT HOSPITALITY SOLUTION With a mission to Make Travel Better, Plaza Premium Group is the pioneer, industry leader and the world's largest provider in airport hospitality service and facilities with an international footprint. We work closely together with airports, airlines and corporate partners to provide...