Digi Customer Care Consultant #freeparking
1 week ago
Immediate Hiring for Famous Telco Company in Malaysia
Customer Care Consultant - (In House Call Center)
Basic:
RM 2000-RM2200
Age: 18 Years - 50 Years Old.
FULL TRAINING IS PROVIDED
Allowances:
- Performance Allowance - Up to RM 1200 per Month
- Transportation Allowance - RM 11 per day
- Shift Allowance - Night RM1, Noon RM3per hour
FREE PARKING / FREE GYM/FREE FLOW COFFEE_
Working Days:
Monday - Sunday - 5 Days per week (2 Off Days)
Working Hour: 7AM - 4PM & 5PM- 2AM ( 8 Hours in rotational)
Working Location:
Subang Hi Tech
MUST ABLE TO SPEAK FLUENTLY IN ENGLISH and MALAY
Minimum Qualification:
SPM
Job Scope:
- To attend Inbound calls from customer and assist them.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem.
- Selecting and explaining the best solution to solve the problem; expediting correction or adjustment.
- Following up to ensure resolution.
- Handle complaints, provide appropriate solutions and alternatives within the time limits.
Job Types:
Full-time, Contract
Contract length: 12 months
Salary:
RM2, RM2,200.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Commission pay
- Performance bonus
Education:
- STM/STPM (preferred)
Experience:
Customer Care Specialist: 1 year (preferred)
Language:
- Mandarin (preferred)
- Bahasa (preferred)
- English (preferred)
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