Emergency Call

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mindpec Solutions Full time

#Native #Japanese Speaker

JOB Description:

◎緊急サービス対応の カスタマーサポート

◎ Emergency Call Customer Support for Native Japanese

Place:
Kuala Lumpur, Malaysia

Hours: 24*7 Rotational Shift 5days working ×2days off per week

Salary:
RM11,000 basic ~ +KPI Incentive + Night shift allowance

Requirement:

Min.6months CS background+ C1 English skill (Speaking and Writing)

  • Experience in emergency response or highstress emergency communication centre environments
  • Ability to clearly communicate with customers in a timely manner
  • Experience and knowledge of regulations and compliance within an emergency services environment
  • Open to flexible scheduling based on preference, including days, nights, and weekends
  • Able to commute to an office of majority of the work schedule
  • Home network requirements must be met
  • Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication equipment
  • Current certification in CPR, emergency, fire, and police dispatch is a plus
- 職務内容
- ・顧客とタイムリーに明確にコミュニケーションできる能力

・MS Office に習熟していること

・緊急サービス環境における規制とコンプライアンスの経験と知識

・色々な通信機器を操作しながら、細心の注意を払い情報を正確に判断し、迅速に伝達する能力

・日本語/英語での書面および会話のコミュニケーションに堪能であること

☆英文のレジュメをご準備ください☆

求める人材:

☆英語スキルのある方

☆責任感のある方

勤務時間・曜日:

24*7 3Rotational Shift*夜勤手当あり。

休暇・休日:

シフトに準ずる

5勤務2休

勤務地:

KL Sentral

マレーシア・クアラルンプールの中心で電車やバスが集結するとても便利なロケーションです。

夜の勤務でもタクシー(Grab)や電車、バスがありラクラク通えます。

アクセス:

電車の最寄り駅は、

LRT- KL Sentral

MRT‐ Muzium Negara

待遇・福利厚生:

保険加入

ご家族分の保険やVISA取得サポートもあります *ご家族分は実費になります

その他
選考は

HRとの面談(20分)→ オペレーション'チームとの2 Round Interview→ クライアントIntervew

Pay:
From RM11,000.00 per month

Language:

- 英語 (preferred)
- 日本語 (preferred)

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