Admin Executive

1 week ago


Ipoh, Perak, Malaysia Techsap ASP Sdn Bhd Full time

Position Summary:

Key Accountabilities:

Account Engagement

  • Conduct relationship management with assigned marketer's agents in conjunction with marketer as additional point of contact and to provide support to agents.
  • Maintains accounting controls by preparing and recommending policies and procedures.
  • Reconciles financial discrepancies by collecting and analyzing account information.

Direct Sales Engagement

  • Provide service by attending to walk in customers and direct customers or agent's enquiries.
  • Possess excellent product knowledge to enhance customers and agents support.
  • Monitor and follow up on renewals under Direct channel.

Credit Control

  • Liaise with marketers on CBC & Premium Warranty to escalate to marketers for further actions if failed to collect after2nd attempts.
  • Prepare SOA to agents and follow up with marketers on collection for assigned agents.
  • Liaise with agents directly for the outstanding premium payment.
  • Responsible for receipt issuance.

Business Sales Support

  • To assist marketers in handling queries and problem solving on servicing queries to marketer's agents.
  • Assist to batch nonmotor submission, conduct proposal review, underwriting analysis in accordance with Underwriting Guidelines.
  • Responsible for auto renewal payment and policy issuance. Follow up with marketer on auto renewal cases which were assigned by Branch Administrator.
  • To support Marketing Officers on agent's enquiries when MO are not around.
  • Submit completed claims documents to claims team.

Admin Support

  • Responsible for filing of agency documents and reports.
  • To ensure policy issuance for each case which was submitted.
  • Conduct proposal review and check completeness.

Job Type:
Contract

Contract length: 4 months

Salary:
Up to RM2,000.00 per month

Schedule:

  • Monday to Friday

Ability to Commute:

  • Ipoh (required)

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