Operation Specialist

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full time
我們正在尋找一位敬業且經驗豐富的營運專家加入我們充滿活力的團隊。

工作職責:
- 負責收集、整理和分析平台數據,發現使用者行為、產品營運等方面的問題和機會,並提出相應的最佳化建議。
- 基於數據分析結果,結合目標用戶需求和市場狀況,制定中台營運策略,包括用戶成長策略、用戶留存策略、用戶活躍度策略等。
- 配合技術團隊設計開發中台營運所需的工具與系統,提升營運效率及數據分析能力。
- 負責中台任務的全面管理,包括優化營運流程、提升團隊協作、實現中台營運目標。
- 與內部和外部合作夥伴溝通與合作,確保中台營運的順利進行,如與產品團隊、技術團隊、行銷團隊等的協作。
- 參與中平台產品的行銷活動,負責活動規劃、執行及效果追蹤。
- 處理使用者回饋,解決使用者問題,提高使用者滿意度,維護使用者關係。
- 定期產生中台營運的數據報告和總結,向上級報告工作進度和營運結果。

要求:
- 本科及以上學歷,有網路、電商、金融等行業工作經驗者佳。
- 具備3年以上中台營運或相關工作經驗,熟悉各業務中心的營運流程與業務需求;
- 熟悉中台營運的基本概念與方法,具備數據分析、問題解決等技能;
- 具備良好的口頭及書面溝通能力,能夠與各業務中心進行有效的溝通與協調;
- 具有良好的團隊合作精神,能夠與不同部門的同事配合,共同完成專案與任務;
- 具備良好的數據分析能力,能夠根據數據結果提出合理的改進建議,能夠獨立思考解決問題,具有較強的問題分析解決問題的能力;
- 能夠承受一定的工作壓力,能夠在快節奏的工作環境中有效率地完成任務,具有良好的學習能力,能夠不斷學習和更新中台運作相關的知識和技能。
  • Operations Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - BrokingCompany:MMC CorporateDescription:Ensures timely and accurate production/processing of complex documents/information (includes report preparation)Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationshipsAdheres to Company...

  • Operation Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operation Specialist - Contact CenterCompany:MMC CorporateDescription:Completes assigned tasks to contribute to the creation of customer service strategies; helps to document client needsMonitors, documents, and performs basic research for client requests, follows direction to help perform needs analysis, and performs simple usage tracking dutiesEscalates...

  • Operation Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Hellocare Sdn Bhd Full time

    We are looking for a dedicated and experienced Operations Specialist to join our dynamic team.Job Responsibilities: Responsible for collecting, organising and analysing platform data, discovering problems and opportunities in user behavior, product operations, etc., and proposing corresponding optimisation suggestions. Based on the results of data analysis,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Kamlax Global Technologies SDN BHD Full time

    Job Title: Ad Operations Specialist / Digital Marketing Specialist (12-Month Contract)Location: Kuala Lumpur, MalaysiaFor Locals in Malaysia onlyResponsibilities: Utilize media/agency experience to independently set up and manage online advertising campaigns, focusing on Ad Operation strategies rather than general digital marketing. Execute campaign setup,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Operations Simplicity)45813 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Analyzes and anticipates business challenges and complexities, and their potential implication with transformation, change management and organization design portfolio of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time

    Technical Operations Specialist - ClaimsCompany:MMC CorporateDescription:Technical Operations Specialist - ClaimsWhat can you expect? Be a part of a regional operational shared service center Interact diverse colleagues and stakeholders from various line of business within MMCWhat is in it for you? Career Development and Training Opportunities Explore...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Demant Full time

    As our new Server Operations Specialist, you will join the Global Datacenter Operations team, consisting of 14 people globally. This is part of the Infrastructure & Operations team with 80 dedicated colleagues working out of Denmark and Poland. We are part of the internal Global IT Organization at Demant, with over 500 colleagues around the world, and hubs...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Full time

    Title: Angel Operation SpecialistWork Type: On-site(Malaysia, Kuala Lumpur)Job Type: Full timeAs an Angel Operation Specialist, you'll be:The bridge between our company and our community of angels (investors and supporters). You'll foster meaningful connections, answer questions, and ensure they feel valued and informed.A master of engagement. Through...


  • Kuala Lumpur, Kuala Lumpur, Malaysia bp Full time

    Job summaryJob Family Group:IT&S GroupAt BP, we are playing to winbp Technology is the home to some of bp's brightest digital specialists who partner with the business to advance our strategy using leading technology for today and tomorrow.Our security specialists protect and safeguard our systems, assets and people from cybercrime and digital threats. We...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Full time

    Specialist/Lead Specialist, Operations Transformation (Customer Experience & Agile Transformation)45727 | Project Management | Professional | Non-Executive | Allianz Malaysia | Full-Time | PermanentJob Summary Strategic planning to improve customer experience and establishing common and consistence Allianz services. Recommend change and organizational design...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Marsh & McLennan Companies, Inc. Full time

    Insurance Operations Specialist - Policy Servicing/Policy Processing (Supporting Hong Kong)Company:MMC CorporateDescription:Insurance Operations Specialist - Policy Servicing/Policy Processing (Supporting Hong Kong)**What can you expect? Be a part of a regional operational shared service center Interact diverse colleagues and stakeholders from various lines...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: Manufacturer/ Mineral Fertilizers Position Title:Trade Operations Specialist/ Shipping Operations Specialist: Working Location: Orchard Working Hours: Monday to Friday, 9 am 6 pm Salary Package:Up to $7,000 + Bonus: Duration: Permanent RoleKey Responsibilities Assist Trade Ops Manager in implementing signed commodity trading...

  • Operations Specialist

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time

    Operations Specialist - ClaimsCompany:Description:What can you expect? Be a part of a regional operational shared service center Interact diverse colleagues and stakeholders from various line of business within MMCWhat is in it for you? Career Development and Training Opportunities Explore opportunities to work on regional and global projects Conducive Smart...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MEXC Full time

    Hello MEXC is looking for an P2P Operation Specialist. If you want to join a young and ambitious team and become part of a global exchange, then you are exactly the person we are looking forResponsibilities: Handle disputes arising from P2P transactions on the platform and support users/clients with troubleshooting to resolve their issues. Constant...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time

    Join our client - A fast-growing fintech company committed to reshaping the financial industry through innovation and technology We're seeking an experienced HR Operations Specialist to drive efficiency and compliance within our growing organization.Key Responsibilities: Supervise daytoday HR operations ensuring smooth execution of HR processes, policies,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Marsh Full time

    Broking Fiduciary OperationsHandle day-to-day backend processing operations of Broking team in the Shared Services, focusing on Invoice to Cash processesEnsure a valuable experience for internal stakeholders by collaborating on operational processes and expectationsMarsh McLennan (MMC) is looking for candidates for the following position in Kuala Lumpur...

  • Registered Nurse

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    Ohana Specialist Hospital VacancyArea:Inpatient/ WardOutpatient/ Specialist ClinicEmergencyOperation TheatreCritical CareMidwiferyRadio ImagingDuties & Responsibilities:Adheres to all policies and procedures, Nursing Standard and Code of Ethics.Demonstrate knowledge of principles, method, and technique of performing standard nursing practice.Work on shift...

  • Staff Nurse

    2 weeks ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Ohana Specialist Hospital Full time

    Ohana Specialist Hospital VacancyArea:Inpatient/ WardOutpatient/ Specialist ClinicEmergencyOperation TheatreCritical CareMidwiferyRadio ImagingDuties & Responsibilities:Adheres to all policies and procedures, Nursing Standard and Code of Ethics.Demonstrate knowledge of principles, method, and technique of performing standard nursing practice.Work on shift...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AS White Global Pty Ltd Full time

    THE OPPORTUNITYOur partner, a leading global InsureTech who has been providing small businesses with the simplest way to get their business insurance sorted, is hiring for Operations Support Specialist to be part of their Manila team The team opened its doors in 2008 and now operates in Australia, the US, and New Zealand.Working closely with the Claims,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Randstad Malaysia Full time

    about the companyThis client serves as the sales, service, and engineering hub for the Southeast Asian countries, encompassing Malaysia, Singapore, Thailand, Vietnam, Myanmar, and the Philippines across various industry sectors. They offer sales and service assistance for products including marine, power, oil, and energy solutions.about the jobWe are seeking...