Technical Operations Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Marsh McLennan Full time
Technical Operations Specialist - Claims

Company:

MMC Corporate

Description:

Technical Operations Specialist - Claims

What can you expect?

  • Be a part of a regional operational shared service center
  • Interact diverse colleagues and stakeholders from various line of business within MMC

What is in it for you?

  • Career Development and Training Opportunities
  • Explore opportunities to work on regional and global projects
  • Conducive Smart Office work environment

We will count on you to:

  • Registration, Processing and Adjudication of claims
    (General Insurance) within turnaround time.
  • Compute claims settlement and verify reimbursements from insurers are correct.
  • Diligently monitor and followup on unsettled claims with insurers and/or outstanding information from clients.
  • Interact with stakeholders (internal and external) to ensure proper execution of tasks.
  • Prepare claims statistic report on a monthly basis.
  • Proactively identify problems with the team or client and present solutions.
  • Participate in project initiatives to improve efficiency and productivity of the department.
  • Update documentation of processes.
  • Perform analysis on queries and errors, helping develop action plan to drive improvement.

What you need to have:

  • A Degree holder
  • Minimum 35 year experience in working on
    General Insurance claims operation.
  • Possess good
    General Insurance knowledge:
  • Possess proficiencies in MS Excel and MS Powerpoint
  • Ability to understand, speak, read and write
    English is required

What makes you stand out:

  • Good communication and interpersonal skills
  • Experience in supporting insurance
    broking company or
    shared service operation:
  • Experience in handling Reinsurance claims
  • Experienced in
    Insurance industry, Claims Management/ Claims Examiner:

  • Proficient in Microsoft Excel functions and formulas:
  • Strong analytical skills and detailoriented to comprehend and summarize appropriate information
Job ID R_266276

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