![Agensi Pekerjaan Great Pyramid Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Telesales (Logistic Industry)
2 weeks ago
Job Responsibilities & Duties
- Work with team members on the call floor to meet sales and performance goals.
- Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
- Meet or exceed projected weekly and monthly sales goals.
- Intercept and respond to customer complaints or concerns with products and seek to resolve the problem while adhering to company policy.
- Accurately document the customer's personal information including phone number, address and other order information.
- Persuasively engage the customer in conversation to explain how the item will add value to their lives and meet their needs.
- Ask relevant leading questions to understand the customer's needs and recommend the best product or service for their purposes.
- Follow prepared sales script to provide accurate information about a products price, features and benefits.
Job Requirement
- 13 years of previous experience in customer service or telemarketing preferred.
- Experience handling and processing payment information over the phone is advantageous.
- Ability to promote a product or service using persuasive language and techniques.
Computer Skills
- Proficient in MS Office and call center equipment/software programs.
Skills and Competencies
- Able to accept constructive criticism and continually improve sales techniques.
- Fluency in English is essential, bilingual is preferred.
- Excellent communication and interpersonal skills.
- Professional experience using online forms to enter payment and personal information.
- Speed and accuracy in typing.
- Experience in a position where meeting sales goals was important indication of performance.
- It will be an added advantage if you could join us immediately.
Pay:
RM3, RM4,000.00 per month
Application Question(s):
- Please state your expected salary.
- Please state notice period (if any).
Experience:
- Telesales: 1 year (preferred)
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