Client Account Managers

2 weeks ago


Subang Jaya, Selangor, Malaysia Bumbu Agency Sdn Bhd Full time

Responsibilities:

  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Build and maintain strong, longlasting client relationships
  • Meet regularly with other team members to discuss progress and find new ways to improve business
  • Identify upsell, crosssell, and renewal opportunities and communicate with the sales team regularly
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Clearly communicate the progress of daily/weekly/monthly/quarterly/early initiatives to internal and external stakeholders
  • Followups with customers, attend to customer complaints & resolve any complaints or issues to customer's satisfaction.
  • To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
  • Develop and execute accountspecific strategies to increase sales and revenue.
  • To ensure sales targets are achieved and maintain good customer rapport.

Job Requirements

  • Must be at least Diploma or Degree in Marketing/Business Management or related discipline
  • Must have at least 2 years of relevant experience in key account or relevant
  • Ability to understand customer needs and business requirements
  • Good command of written and spoken Malay/English
  • Able to work independently as well as a team player
  • Willing to travel as supervisor's instructions & clients' requirements
  • Selfmotivated with a high level of initiative.
  • Proven time management and organizational skills.
  • Prefer minimum age 25 years old.
  • Prefer Malay/Chinese only.

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Parental leave
  • Vision insurance

Schedule:

  • Monday to Friday

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

- key account or relevant: 2 years (preferred)

Language:

  • Malay / English (preferred)

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