Mandarin Live Chat Support Immediate Hiring

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

Location:
KL Sentral ( Accessible by LRT/ MRT)

Job Scope:

  • Handle and assist customers' general inquiries via chat support systems for social media platforms, e.g., Facebook and Instagram.
  • Take ownership of solving challenges faced by customers and clients' partners.
  • Exceed customer expectations in terms of customer service and accurate information.
  • Work in a team to achieve the required KPI elements and SLA.

Requirements:

  • Excellent English communication skills (verbal and written).
  • Able to work on rotational shifts, public holidays, and weekends.

Salary Package:

  • Basic salary: Up to RM4,000
  • Other attractive allowances

Office Hours:

  • Rotational shifts (Monday-Sunday)
  • 9 hours per day (inclusive of a 1hour break)
  • 5 working days + 2 days off (depending on shifts)

Pay:
RM4, RM5,000.00 per month

Schedule:

  • Rotational shift

Application Question(s):

  • Can you join immediately?
  • What is your expected salary?

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