Business Development Manager

2 weeks ago

Malaysia BSI Full time
Great that you're thinking about a career with BSI

Purpose of Position


The Business Development Manager is primarily responsible for selling BSI products and services to new and existing customers across a defined BSI product suite.

This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI products and services can enable organizations to improve and manage the sales process to a successful conclusion.

Key Responsibilities & Accountabilities


Sales Process- Lead and support the BSI focus on sector-based business growth.- Establish network and relationship with the key/global accounts to nurture bigger business potential converted in the big closed-won.- Proactively network with existing customers to sell additional BSI products.- Identify new prospects to grow the BSI customer base through targeted calls to generate sales revenue in line with new business targets.- Execute BSI sales process to investigate, explore and understand customer needs in order to sell relevant products/services.- Investigate relevant resources required and provide a timeline for delivery to meet customer orders & solve any customer issues.- Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.

Sales Tools- Manage potential through account and opportunity management to develop a solid pipeline.

Produce accurate sales forecasts in a timely manner.- Effective use of price book and tools to propose main products and services.- Use relevant sales/product collateral to illustrate how a range of BSI products meets identified customer needs.- Accurately and effectively applies a standard, commoditized, T&Cs.- Accurately record sales and order information in the CRM (Salesforce).


Product Knowledge- Remain up to date with developments in the standards industry and be able to explain the standards development process to customers.-Sales Skills Strong telephone communication with customers.

Ability to create effective proposals and produce presentations to customers.- Accurately define requirements, including buying process, budget, positioning vs competition, and actual circumstances which positively affect potential sales.

Ability to identify further and future opportunities.- Able to question effectively to gain a deeper understanding of customer needs to identify up-selling opportunities.

Able to provide a range of targeted solutions to the customer.- Accurately summarize customer needs. Identify BSI products or services. Get customer agreement to price and delivery.- Ability to handle objections. Use knowledge and experience to provide an answer. Gain customer commitment before progressing. Identify high-impact issues for customers, and give up on those with a low value to BSI. Ensure understanding of business and personal value of BSI product/service to the customer.


Sales Management- Able to plan on a short-term basis (1-3 months) to achieve immediate performance goals.- Ensure area of responsibility is delivered to plan.

Identify & propose changes/solutions to drive & increase targeted delivery.- Experience in running a commercial business unit, including P&L responsibility, preferably in commercial events/training/publishing or related- Commercial understanding and experience of working with the marketing function, including an appreciation of campaign planning and execution through multiple channels- Commercial understanding and experience of the sales function, preferably both telesales and field sales- Good influencing / transverse management skills- Good verbal and written communication skills and an eye for detail- Be self-motivated, flexible, and have excellent time management/planning skills- Able to work under pressure- Willing to travel on business intensively- An enthusiastic and committed team player- Well presented with good public speaking- Business development skills will be considered advantageous

Our Excellence Behaviours:
Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible.

If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

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