Operations Administrator

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia DCG Grand Sdn Bhd Full time
Manage and update the sales database, ensuring the accuracy of customer information and sales activities.

  • Generate reports and analyze sales data to identify trends and opportunities for improvement.
  • Prepare and present regular performance reports to the management team.
  • Coordinate with different departments, such as marketing and logistics, to ensure seamless communication and collaboration.
  • Schedule meetings, appointments, and conference calls for the team.
  • Act as a liaison between the team and other internal departments.

; Requirements:

  • A high school diploma is typically required, but a bachelor's degree in business administration or a related field is often preferred.
  • Previous experience in a sales support role or administrative position is beneficial.
  • Familiarity with sales and customer service processes is an advantage.
  • Strong organizational skills and attention to detail.
  • Excellent communication skills, both written and verbal.
  • Proficiency in using office software such as Microsoft Office (Word, Excel, PowerPoint) and CRM software.
  • Ability to multitask and prioritize tasks effectively.
  • Problemsolving skills and the ability to handle customer inquiries and complaints professionally.
  • Basic understanding of sales principles and customer relationship management.
  • Team player with a positive attitude and willingness to learn.
  • Ability to work well under pressure and meet deadlines.
  • Professional demeanor and strong work ethic.
  • Some organizations may require specific certifications or training and customer service.
  • Flexibility to adapt to changing tasks and responsibilities within the support role.

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