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Customer Care Executive

3 months ago

Puchong New Village, Malaysia CH Homes Full time

Requirements:
Diploma or Degree in Business Administration/Property or equivalent.
Fresh graduates are encouraged to apply.
Ability to work under pressure and within timeline.
Ability to communicate effectively and professionally.
Have a positive and pro-active attitude towards work.
Must be organized and a problem-solver.
Can speak English & Malay, Mandarin is a bonus.

Job Scopes:
Coordinate & Liaise with operation team, contractors and any relevant parties for the matters of property management.
Conducting regular checks on all properties in terms of rentals and pending issues.
Attending any matters relating to repairs, defects and complaints from tenants and homeowners.
Maintaining good reports and activity logbooks of the list of properties.
Sourcing & liaising with existing & new contractors/suppliers to assist in the operation.
Assessing and recording individual's behaviour to better assist operation team and problem solving.
To write and generate professional letters for property matters when requested.
Assisting in creating & enhancing existing loyalty programs.
Assist any other list of duties required in the field of real estate.

Job Types:
Full-time, Permanent, Fresh graduate

Salary:
RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Day shift
  • Monday to Friday
  • On call

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Puchong: Reliably commute or planning to relocate before starting work (required)

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

Customer Care Specialist: 2 years (preferred)

Language:

  • English (preferred)
  • Malay (preferred)