Help Desk Consultant

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

Responsibilities: Actively troubleshoot to identify, assess, record, resolve and/or escalate incidents and service requests ensuring they are handled within an agreed time limit, within agreed processes and in a professional and customer sensitive manner. Offering advice to endusers and customers on all in scope IT services, how to troubleshoot and ensuring...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. 2. Diagnose and resolve software issues 3. Properly escalate unresolved queries to the next level of support 4. Walk customers through problem solving process and advice user on appropriate action 5. Follow up with customers, provide feedback and...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically. Diagnose and resolve software issues Properly escalate unresolved queries to the next level of support Walk customers through problem solving process and advice user on appropriate action Follow up with customers, provide feedback and see problems...

Provide first level contact and convey resolutions to customer issues in person, via phone or electronically Diagnose and resolve software issues Properly escalate unresolved queries to the next level of support Walk customers through problem solving process and advice user on appropriate action Follow up with customers, provide feedback and see problems...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers, provide feedback and see problems...

Main Job Tasks and Responsibilities:Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers,...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers, provide feedback and see problems...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers, provide feedback and see problems...

Main Job Tasks and Responsibilities:Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers,...

Recruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...

Recruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...

Recruitment Agency (Human Resources & Recruitment) Job. Recruitment Consultant Johor Bahru Responsible to provide recruitment support which including resume sourcing, screening and arrange 1st round selection and interview with candidates. Identify and manage account to ensure effective service delivery for clients. Ensure each recruitment assignment is...

1. Provide first level contact and convey resolutions to customer issues in person, via phone or electronically.Diagnose and resolve software issuesProperly escalate unresolved queries to the next level of supportWalk customers through problem solving process and advice user on appropriate actionFollow up with customers, provide feedback and see problems...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

Job description: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through basic problemsolving processes. Providing basic computer...

I.T Support Executive for supermarket & retails solution development. Major focus on ERP software, POS system and inhouse software support. Collaborate with software vendor in software development, update & support. Manage existing / impending software development, set objective and report performances. Provide training to user, support and troubleshooting...

Inform customers about IT products and services Walk customers stepbystep through the problemsolving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team membersSalary: RM4,000.00 per monthBenefits: Opportunities for promotion...

Title :Customer Service / Front DeskLocation :City Square JBWorking Days : 6 days (11:00am to 8:00pm / Thursday to Tuesday (Wednesday closed)Nature of Business : Established IT & Home appliances service centre Handle walk in customer Assist the customer in home appliances basic troubleshooting and handle their enquiries Help customer to rectify &...

I.T Support Executive for supermarket & retails solution development. Major focus on ERP software, POS system and inhouse software support. Collaborate with software vendor in software development, update & support. Manage existing / impending software development, set objective and report performances. Provide training to user, support and troubleshooting...