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Assistant Operation Manager
2 weeks ago
Responsibilities:
Team Leadership
- Supervise and coordinate the daily operations of the operation department with a positive and solutionfocused approach.
- Train and manage a team of staff, fostering a positive, cando work environment.
Performance Measurement and Reporting:
- Create and monitor appropriate metrics for the operation team. Establish and track key performance indicators (KPI) for the team, regularly reviewing performance against key targets.
- Conduct performance evaluations, provide constructive feedback and implement performance improvement plans as needed.
Operational Oversight
- Ensure that operational activities run smoothly and adhere to quality and customer service standards, demonstrating a cando attitude in overcoming challenges.
- Liaise with other departments, including sales and customer service, to optimize overall business performance.
- Coordinate and manage the arrangement of suppliers, ensuring efficient organization.
- Ensuring accuracy and attention to detail.
- Oversee the overall flow of the store, maintaining a smooth and efficient operation.
Strategic Planning
- Implement operational best practices and continuously seek to improve processes, maintaining a cando mindset to foster innovation.
- Identify any opportunity for implementation process improvements, and service or technology enhancements. Identify control deficiencies and implement appropriate procedures.
Job Requirement:
-
Proven experience as an Operation Supervisor or in a similar role
- Exceptional leadership and team management skills, characterized by a positive and proactive approach
- Outstanding organizational and timemanagement abilities, essential for the fastpaced nature of this role
- A highly detailoriented mindset, with a passion for maintaining highquality standards in every aspect of the work
- Proficiency in building up system that is essential for efficient operations management
Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
- Language Requirements: Proficient in
Mandarin & English
Benefits:
- EPF, Sosco & EIS
- Entitlement of various leaves such as Annual Leave, Medical Leave, Compassionate Leave, Paternity Leave, Maternity Leave etc.
- Medical, Dental and Optometry Benefits
- Career Growth Opportunities
- Professional development
Schedule:
- Monday to Friday
Experience:
- Supervising: 1 year (preferred)
Job Types:
Full-time, Permanent
Pay:
RM5, RM6,000.00 per month
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