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Front Desk Executive

3 months ago


Kuala Lumpur, Kuala Lumpur, Malaysia Henry Butcher Malaysia (Mont Kiara) Sdn Bhd Full time

Job responsibilities:

  • Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answer, screen and forward incoming phone calls
  • Respond to all requests in a courteous, professional manner at all times
  • Control guests/vendors access to residential floors through appropriate registration
  • Assist on booking of on site facilities (ie: function room, meeting room)
  • Receive, sort and distribute daily mail/deliveries
  • Provide directions for parks, restaurants, airports, etc
  • Ensure all areas are well maintained in a professional and clean manner during shift
  • Follow all safety and security policies, programs and procedures
  • Perform any other ad hoc tasks as and when required
  • Reports to Building Manager on all operation matters concerning the Front Desk/Concierge department

Job requirements:

  • Preferably at least 1 year of customer service experience in the related field.
  • Proficiency in English (Spoken & Written).
  • Proficiency in Mandarin (Spoken & Written).
  • Look presentable and positive attitude
  • Willing to work on shift
  • Fresh graduates are encouraged to apply
  • Meal allowance & accommodation provided