Bilingual Front Desk Coordinator

1 month ago


Kuala Lumpur, Kuala Lumpur, Malaysia IFloss Dental Full time
Job Title: Bilingual Front Desk Executive

IFloss Dental is seeking a highly skilled and bilingual Front Desk Executive to join our team. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental clinic.

Key Responsibilities:
  • Front Desk Operations: Manage the front desk, handle patient inquiries, and provide information on our services and policies.
  • Scheduling and Coordination: Assist the doctor in booking appointments, managing schedules, and coordinating patient care.
  • Medicine and Supplies: Prepare and dispense medicine, maintain inventory of dental supplies, and order new stock as needed.
  • Office Maintenance: Ensure the dental office is clean, organized, and well-maintained, including sterilizing equipment and maintaining clinic hygiene.
  • Patient Education: Educate patients on oral health and provide preventive care, including explaining treatment options and procedures.
Requirements:
  • Clinical Experience: Preferably 1-2 years of experience in a dental clinic or healthcare setting, but not required.
  • Language Skills: Fluent in English and Bahasa Malaysia, with the ability to communicate effectively with patients and staff.
  • Computer Skills: Proficient in using computers and software applications, including electronic medical records and scheduling systems.
  • Personal Qualities: Polite, independent, reliable, responsible, and able to work well in a team environment.
Working Hours:
  • Monday to Friday: 10 am - 6 pm
  • Saturdays: 9:30 am - 5:30 pm
  • Sundays and Public Holidays: Off
Benefits:
  • EPF and SOSCO: Available to eligible employees
  • Job Type: Full-time
  • Schedule: Day shift
  • Relocation: Preferably willing to relocate to Kuala Lumpur or commute reliably

Interested applicants should submit their application with the required information, including a latest photo, age, highest education level, working experience, location, and possession of own transport or not. We offer a range of benefits, including free parking, maternity leave, opportunities for promotion, and professional development. Supplemental pay types include overtime pay, performance bonus, and retention bonus.



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