Front Desk Executive

4 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia IFloss Dental Full time
Job Title: Bilingual Front Desk Executive

IFloss Dental is seeking a highly skilled and experienced Bilingual Front Desk Executive to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, managing schedules, and maintaining a clean and organized clinic environment.

Key Responsibilities:
  • Front Desk Operations: Manage patient flow, answer phone calls, and respond to emails in a timely and professional manner.
  • Scheduling and Coordination: Assist the doctor in booking appointments, managing schedules, and ensuring seamless communication with patients and staff.
  • Medicine and Supplies: Prepare and dispense medicine, maintain inventory, and order supplies as needed.
  • Clinic Maintenance: Ensure the clinic is clean, organized, and well-maintained, including sterilizing equipment and maintaining a safe working environment.
  • Patient Education: Educate patients on oral health and provide preventive care, promoting a positive and supportive experience.
Requirements:
  • Clinical Experience: Preferably 1-2 years of experience in a dental clinic or related field, but not required. We offer comprehensive training for the right candidate.
  • Language Skills: Fluent in English and Bahasa Malaysia, with the ability to communicate effectively with patients and staff. Cantonese/Mandarin language skills are an advantage.
  • Personal Qualities: Polite, independent, reliable, responsible, and a good attitude with a pleasant personality.
  • Technical Skills: Proficient in using computers and software applications, with the ability to learn new systems quickly.
Working Hours and Benefits:
  • Working Hours: Monday to Friday, 10 am - 6 pm, and Saturdays, 9:30 am - 5:30 pm. Sundays and public holidays off.
  • Benefits: EPF and SOSCO available, free parking, maternity leave, opportunities for promotion, and professional development.

Interested applicants, please submit your application with the required information, including your latest photo, age, highest education level, working experience, location, and whether you possess your own transport or not. We look forward to hearing from you


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