Customer Care Executive immediate Hiring

2 weeks ago


Brickfields, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

Location

  • KL Sentral

Job Scope

  • Handle and assist customers' general inquiries via chat support system.
  • Taking ownership to solve challenges faced by customers and clients' partners.
  • Exceeding customer expectation in terms of customer service & accurate information.
  • Working in a team to achieve the required KPI elements and SLA

REQUIREMENTS:

  • Excellent English communication (verbal & written) skills.
  • SPM and above or equivalent.
-
MUST have a minimum 1 year of call center experience
:

  • Able to work on rotational shifts, public holidays and weekends.

SALARY PACKAGE:

  • Basic Salary: RM3,800
  • KPI Allowance: Up to RM800

OFFICE HOURS:

  • 24/7 Rotational shifts
  • 9 hours working a day (inclusive 1 hour a break)
  • Monday-Sunday
  • 5 working days + 2 days off (depending on shifts)

JOB TYPE:

Permanent

Job Types:

Full-time, Permanent

Salary:

RM3, RM4,600.00 per month

Schedule:

  • Afternoon shift
  • Day shift
  • Evening shift
  • Night shift
  • Rotational shift

Experience:

  • Customer service: 1 year (preferred)

Language:

  • English (preferred)


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