![Talreso Consultancy and Advisory Sdn Bhd](https://media.trabajo.org/img/noimg.jpg)
Customer Care Executive immediate Hiring
2 weeks ago
Location
- KL Sentral
Job Scope
- Handle and assist customers' general inquiries via chat support system.
- Taking ownership to solve challenges faced by customers and clients' partners.
- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA
REQUIREMENTS:
- Excellent English communication (verbal & written) skills.
- SPM and above or equivalent.
MUST have a minimum 1 year of call center experience
:
- Able to work on rotational shifts, public holidays and weekends.
SALARY PACKAGE:
- Basic Salary: RM3,800
- KPI Allowance: Up to RM800
OFFICE HOURS:
- 24/7 Rotational shifts
- 9 hours working a day (inclusive 1 hour a break)
- Monday-Sunday
- 5 working days + 2 days off (depending on shifts)
JOB TYPE:
Permanent
Job Types:
Full-time, Permanent
Salary:
RM3, RM4,600.00 per month
Schedule:
- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Rotational shift
Experience:
- Customer service: 1 year (preferred)
Language:
- English (preferred)
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