Customer Experience Executive

Reports To:Assistant Manager, Customer Experience & OperationsRole Purpose:Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the implementation of...

Position : Customer Support ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Early September 2023 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other...

We are actively seeking skilled and passionate Customer Experience Executive to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...

Duties and responsibilities:As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

_JOB DESCRIPTION_As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role involves a...

Responsible to create a team that listens to our customers, have the knowledge, confidence, authority, and desire to resolve customer complaints passionately while offering informed solutions and recommendations to closing order or upsell. Acting on the findings from root cause analysis, directing issues appropriately to where the problem can be resolved....

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: March 2024 (Immediate Hiring)Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

Position : Banking Customer Service ExecutiveWorking Hours: Monday - Sunday / 24/7 Rotational Shift(2 day off rotational - based on duty roster)Intake: Immediate Hiring - April 2024Location: Masjid JamekBasic Salary: RM2,500 + RM300 (Allowance) Attracts potential customers by answering product and service questions; suggesting information about other banking...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.Key Responsibilities: Listen attentively to questions and concerns and respond...

SUMMARY:You'll manage customer interactions, oversee online marketplaces, contribute to customer-focused marketing campaigns, and conduct insightful market research to understand our customers better.At our core, we're a Remote-first team, meaning you will work with the high flexibility of location and time.Our team members must thrive in independent,...

Responsibilities: Managing all the inbound and outbound calls in a timely manner Perform outbound calls for followups, reminder appointments, and appointments as required Identify customers' needs, clarify information, research every issue and provide solutions Following call center protocol when handling different topics Assist customers with placing...

Responsibilities: Managing all the inbound and outbound calls in a timely manner Following call center protocol when handling different topics Identify customers' needs, clarify information, research every issue and providing solutions Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the...

Responsibilities: Managing all the inbound and outbound calls in a timely manner Following call center protocol when handling different topics Identify customers' needs, clarify information, research every issue and providing solutions Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the...

Responsibilities:Managing all the inbound and outbound calls in a timely manner Following call center protocol when handling different topics Identify customers' needs, clarify information, research every issue and providing solutions Seize opportunities to upsell products when they arise Build sustainable relationships and engage customers by taking the...

Who we are We are a global AdTech company with over 1200 employees across 30 countries with over 100 different nationalities Competing against the biggest tech companies Inventor of the InRead Video Partner with the biggest media agencies and brands Global partnerships with premium publishersWhat can you expect in this role:Teads is seeking for a...

Responsibilities Perform ticket creation, updating, assigning, and closing of incident tickets. To provide administrative support to the sales team in completing the merchant recruitment until the deployment of terminals. To liaise with partners & thirdparty technical teams for information Preparation of weekly and monthly reports/updates. Provide...

About the opportunityQuality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior To maintain...

Handling day to day customer support, merchant support, provider support, distribution channel support, and others support in any - Support for all company's booking transactions - Reporting daily activities and weekly booking report - Manage tours, travel products capacity and inventory - A recognized tertiary institution certificate is required - 1 year...

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...

About KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences...