Customer Experience Manager

Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

Position Overview:Key Responsibilities:Customer Service Excellence: Develop and implement strategies to ensure a high level of customer satisfaction. Handle customer inquiries, feedback, and complaints promptly and effectively. Create a welcoming and engaging environment for customers of all ages.Management and Leadership: Oversee daytoday operations of the...

Handling day to day customer support, merchant support, provider support, distribution channel support, and others support in any - Support for all company's booking transactions - Reporting daily activities and weekly booking report - Manage tours, travel products capacity and inventory - A recognized tertiary institution certificate is required - 1 year...

Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team.Must be customer-centric, independent, diligent and a team player.Job Functions, Duties & Responsibilities Customer Service Respond to all enquiries, reservations and feedbacks via mobile...

Responsibility Strengthen our brand engagement in getting to know our customers, nurturing their needs and bringing the brand and customers closer together. Accurately process various types of customer enquiries, including but not limited to online orders, returns, selling processes, payouts and other information regarding REFASH products and services....

Reports To:Assistant Manager, Customer Experience & OperationsRole Purpose:Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the implementation of...

SUMMARY:You'll manage customer interactions, oversee online marketplaces, contribute to customer-focused marketing campaigns, and conduct insightful market research to understand our customers better.At our core, we're a Remote-first team, meaning you will work with the high flexibility of location and time.Our team members must thrive in independent,...

Looking to cement your career in the healthcare sector? Look no further. Hisential is in search of a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment.Position Overview:As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary...

As a bolttech internYou will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience.You will be working with...

About Us:At Powerverse, we are empowering people and communities to run their lives on sustainable new energy with ease. Our teams Build Products that Matter, and we value being bold, responsible, and trusted.Powerverse is a leader in the growing Energy Management market and is owned by Lightsourcebp. We are repowering a smart, connected, electric world that...

About KlookWe are a top platform in Asia that offers travel services and unforgettable experiences, aiming to connect people through unique adventures.Established in 2014 by 3 passionate travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook is dedicated to providing joy to travelers worldwide with a vast selection of quality experiences. From famous...

Duties and responsibilities:As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

1. Ensure airworthiness of the aircraft for the work performed through the WP, sign the Certificate of Release to service and deliver back the aircraft to customers.Participate in the Working Party Preparation with the preparation group (Work scope, Work planning, Resources Doc/Material/Logistic).Allocate tasks to staff according to the competence...

The RoleComfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.Key ResponsibilitiesTracking Customer Experiences Monitor and...

_JOB DESCRIPTION_As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role involves a...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.Key Responsibilities: Listen attentively to questions and concerns and respond...

We are actively seeking skilled and passionate Customer Experience Executive to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...

Responsibilities: Managing all the inbound and outbound calls in a timely manner Perform outbound calls for followups, reminder appointments, and appointments as required Identify customers' needs, clarify information, research every issue and provide solutions Following call center protocol when handling different topics Assist customers with placing...

About HolaflyHolafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. We are a young and international team of over 300 people based worldwideSince 2018, we have helped thousands of travelers by providing global internet to more than 170 worldwide destinations.What are we looking for**Key responsibilities / day by...

The furniture shopping industry can shift with a snap of the fingers. We work hard to always stay on top of it because to us, mismatched décor can ruin a home, after paying lots of money for them. For people looking to create their perfect home, simply imagining what their room could look like is like herding cats. Impossible.That's where you come inSo, as...