Customer Experience

Handling day to day customer support, merchant support, provider support, distribution channel support, and others support in any - Support for all company's booking transactions - Reporting daily activities and weekly booking report - Manage tours, travel products capacity and inventory - A recognized tertiary institution certificate is required - 1 year...

Associate is responsible for managing all communication from company hotline and act as a marketing support. Other responsibilities include liaising with operations team.Must be customer-centric, independent, diligent and a team player.Job Functions, Duties & Responsibilities Customer Service Respond to all enquiries, reservations and feedbacks via mobile...

The RoleComfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.Key ResponsibilitiesTracking Customer Experiences Monitor and...

The Role:As the Customer Experience Executive at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. You will also help to increase leads to sales conversion rate through efficient ommunication and filtering. Your work will directly...

As a bolttech internYou will have the opportunity to gain on-the-job experience and training, exposure to exciting opportunities including managing your own project. You will be embedded in a team working alongside some of our best SMEs. You will also be supported by our intern program which offers a structured learning experience.You will be working with...

Reports To:Assistant Manager, Customer Experience & OperationsRole Purpose:Responsible for account management, implementation, and act as solution provider for internal clients in MAG Group and to 3rd party customers. To assist in identifying new business opportunities, revolutionize business processes, and execute business to ensure the implementation of...

Duties and responsibilities:As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role...

The Customer Experience Agent is responsible for providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.Key Responsibilities: Listen attentively to questions and concerns and respond...

Looking to cement your career in the healthcare sector? Look no further. Hisential is in search of a passionate Customer Experience Specialist who is ready to elevate patient experiences in a fast paced environment.Position Overview:As a Customer Experience Associate, you will be the first point of contact for our valued customers. Your primary...

SUMMARY:You'll manage customer interactions, oversee online marketplaces, contribute to customer-focused marketing campaigns, and conduct insightful market research to understand our customers better.At our core, we're a Remote-first team, meaning you will work with the high flexibility of location and time.Our team members must thrive in independent,...

We are actively seeking skilled and passionate Customer Experience Executive to enhance our footprint in Malaysia. If you're dedicated to making a positive impact on individuals' experience through providing potential and existing customers with exceptional services through identifying customer needs, respond to customer queries, and collaborate with...

_JOB DESCRIPTION_As a Customer Experience Executive, you will play a key role in providing exceptional service and ensuring a positive living experience for our tenants. You will be responsible for understanding and addressing the unique needs of co-living tenants, managing their concerns, and enhancing their overall satisfaction. This role involves a...

Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

The furniture shopping industry can shift with a snap of the fingers. We work hard to always stay on top of it because to us, mismatched décor can ruin a home, after paying lots of money for them. For people looking to create their perfect home, simply imagining what their room could look like is like herding cats. Impossible.That's where you come inSo, as...

Position Overview:Key Responsibilities:Customer Service Excellence: Develop and implement strategies to ensure a high level of customer satisfaction. Handle customer inquiries, feedback, and complaints promptly and effectively. Create a welcoming and engaging environment for customers of all ages.Management and Leadership: Oversee daytoday operations of the...

About HolaflyHolafly is a fast-growing start-up that is changing how travelers connect to the internet abroad. We are a young and international team of over 300 people based worldwideSince 2018, we have helped thousands of travelers by providing global internet to more than 170 worldwide destinations.What are we looking for**Key responsibilities / day by...

Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

Kuala LumpurFull TimeAbout KlookWe are Asia's leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences.Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated...

Responsibilities: Assist customers with order placement, tracking, modifications, cancellations, returns, and refunds. Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction. Provide accurate, valid, and complete information to customers about products, services, and...

Kuala LumpurFull TimeAbout KlookKlook is the go-to travel and leisure e-commerce platform for experiences and services anytime, anywhere. Founded in Hong Kong in 2014 out of passion for discovery, our purpose today is to inspire and enable more moments of JOY. Even when the COVID-19 pandemic hit, we held on to our conviction and successfully unlocked the...