Service Scheduler

2 weeks ago


Shah Alam, Selangor, Malaysia Agensi Pekerjaan Line Recruits Sdn Bhd Full time
Optimizing available field service resources by assigning service assignments to technician dashboard

  • Ensuring planned order completing before the target date/due date
  • Update scheduling tools in timely manner to reflect up to date information
  • Managing job loading, productivity and workload distribution which promotes field force efficiency.
  • Field Service route optimization/planning reducing technician's windshield to wrench ratio.
  • Adhering to SLA and response time as per service contract agreement
  • Backup team member on job scheduling s in their absence.

Requirements:

  • Diploma or degree holder
  • 12 years of related experience. Fresh Graduates encouraged to apply.
  • Selfstarter with a proactive approach
  • Good Interpersonal and Verbal/Written Communication skills in English is an added advantage.
  • Prior experience in customer service capacity
  • Handling Salesforce / SAP CRM platform will be an added advantage

Benefits:

  • 5day working (Mon-Fri)
  • 1.5 months contractual bonus
  • Global exposure
  • Medical and dental benefits

Job Type:
Permanent

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Dental insurance
  • Free parking
  • Health insurance
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • 13th month salary
  • Performance bonus

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