Vip F&b Butler, Supervisor

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Elabram Full time
Job Description

General administration

Receive and store stocks.
Take delivery of stocks.
Inventories and store stocks according to enterprise rotating stock cycle.
Maintain stock in accordance with company regulations.

Control and Order Stocks
Determine and maintain stock level and records.
Organize and administer stock-take.
Process stock order
Follow-up orders
Prepares the requisition for all necessary food and beverage items (e.g. coffee, milk) and general operating equipment

Monitor Work Operations
Plan and organize workflows Serves as a role model for employees through teamwork support, attention to detail, quality control, and interactions with Team Members/guests and to foster and promote a cooperative and harmonious working environment
Monitor and improve workflow operations
Maintain workplace records.
Solve problems and make decisions.
Supervises the performance and the service of staff on a daily basis
Maintains a high profile during operations to ensure that standards of quality and service are consistently maintained, and recommends areas for improvement
Handles the control and protection of all cleaning supplies and operating equipment, ensuring that these are properly stored and handled in order to minimize losses/breakages
Takes responsibility for all monthly inventories
Report maintenance problems to Engineering or to the Department concerned.

English Language

Speak and Understand English at Supervisory and Senior Operational Level
Respond to incoming telephone inquiries
Participate in group discussions
Participate in casual conversation to establish customer report
Provide detailed information to Team Members/guests
Give complex instructions
Deal with Team Member/guest complaints
Understand spoken English in routine work situations

Training and Human resources Development

Deliver Training Sessions
Prepare training participants
Present training sessions
Facilitate individual and group training
Provide opportunities for practice and feedback
Review delivery of training sessions
Conducts training sessions with all staff based on the Operations Manual
Assists in the systematic training of all staff to ensure their effectiveness on the job
To keep well-versed and updated with Forbes standards for Hotels and Restaurants.

Work together with Training and Development team to analyse reports and plan strategies to achieve the 5-Star rating for Forbes.

To personally drive staff training and development to achieve the standards at every level.

Roster Staff
Develop and implement staff rosters
Maintain staff records

Monitor Staff Performance
Provide performance feedback
Recognize and resolve performance problems
Implement performance appraisal system.
Participates in the on-going coaching of F&B team members to ensure optimal effectiveness.

Requirement

Education

Vocational Diploma / Short Course Certificate or Bachelor's/College Degree in HRM or equivalent
Formal butler education is preferred

Work experience


At least 2 years' experience as a professional butler in other recognized 5-star hotels / resorts / casino properties locally and/or in overseas.

Relevant skills

Knowledge in F & B Operations
in F & B Policies and Procedures
in Safety and Sanitation
Inventory Procedures
Purchasing Procedures
Food and Beverage Principles
Performance Management
Recruitment and Selection
Employee Relations and Discipline
Cost Control Measures
Service and Product Knowledge
Budget Process, Financial Statements and Accounting
Spoken and written English knowledge is preferred.
Have a well groomed, professional appearance
Flexibility to work any shift on any day of the week.

Job Information
Industry
Hospitality / Catering
Employment
Permanent
Position Level
Supervisor
Working Hour

NORMAL
Language
English, Mandarin

  • Vip Hotel Butler 酒店貴賓管家

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Bezcareers Full time

    _工作內容_- _Pay attention to the guest arrival and departure, establish a good relationship with guests, collect and update guests' personal information, preferences, habits and hobbies, to ensure that the best personalized butler service is provided;_- _Serving VIP guests from the hotel, preparing for greeting etiquette and arrangements;_- _Follow up...

  • Assistant Chief Butler

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Job Number Job Category Rooms & Guest Services OperationsLocation The St. Regis Kuala Lumpur, No 6 Jalan Stesen Sentral 2, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYAs the original house of luxury, St. Regis continues to redefine modern luxury through service....

  • F&b Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Sunway Velocity Hotel Kuala Lumpur Full time

    Responsibilities To oversee F&B daytoday operations and to deliver a high level of service to guests To ensure customer satisfaction through promoting excellent service (respond to customer complaints tactfully and professionally) Responsible of daily meal reservations in F&B outlet and event order for banquet hall To monitor and ensure the quality of food,...

  • F&b Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Dulima Equity Sdn Bhd Full time

    Managing restaurant staff's work schedules. Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations. Checking in on dining customers to enquire about food quality...

  • F & B Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Hotel Grand Continental Full time

    Food and Beverage Supervisor Conduct on the job training from time to time. Attend Head of department daily briefing and weekly meeting Monitor and ensure service standard are in accordance with the Standard of Operation. Perform inventory Ensure all aspects are in order, food served is fresh and of good quality. Any feedback to inform to the Kitchen team....

  • F&b Crew

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Pustaka Maksima Sdn Bhd - Pasar Besar CM Full time

    Central Market (Pasar Seni) (F&B / Market)Salary + allowance + OTSUPERVISOR (minimum 1years in FOH) - RM2k-3k + (allowance)F&B Crew (Barista) - 1.5k-2.3k + (allowance)KEMASUKKAN SEGERA.Job Types: Full-time, Permanent, Fresh graduateSalary: RM1, RM3,500.00 per monthBenefits: Additional leave Cell phone reimbursement Flexible schedule Health insurance...

  • F&b Coordinator

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Grand Continental Hotel Kuala Lumpur Full time

    1 TO DO DAILY F&B SALES REPORT 2 TO ASSIST IN SELLING ALL BANQUET FACILITIES 3 MAINTAIN INTER-PERSONAL RELATIONSHIP WITH OTHER DEPARTMENTS 4 TO CHECK WITH ANY SALES PERSONNEL FOR THE ACTUAL PHYSICAL ARRANGEMENT AND PROGRAMME REQUIRED BEFORE THE EVENT ORDER IS DISTRIBUTED. 5 ENSURE ALL EVENT ORDERS ARE MAINTAINED UP TO DATE TO THE DATE OF FUNCTIONS. 6 TO...

  • F&b Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia YTL MAJESTIC HOTEL SDN BHD Full time

    To plan training program for staff To identify training needs To conduct on the job/ classroom training To inform F&B department and Human resources department of all training sessions To carry out quarterly - yearly inventory of operating equipment To plan and organize festive food promotion within the outlet To carry out any others reasonable duties and...

  • Supervisor (F&b)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Eden Catering Sdn Bhd Full time

    Show leadership and provide the team with a supportive environment Maintain and increase standards of service (Achieve and maintaining excellent customer service quality) Manage customer complaints Monitor and motivate the team to its top performance Prepare team duty roster Manage cashier and collection Ensure company SOP is being followed Manage inventory...

  • F&b Management Trainee

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan 3S Talent Search Sdn Bhd Full time

    F & B Industry (Bakery) : Management Trainee ProgrammeWorking Location Across in Singapore (multiple location)Immediate Hiring for Fresh Degree holder in any fieldsMUST be able to speak and understand conversational MandarinJob Highlight- Attractive Salary Package SGD 2950:Sign on bonus SGD 3000 (monthly payout SGD 250 ):- Settling-in allowance ( SGD 300 ):-...

  • F&b Supervisor

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

    Company : Five Star HotelLocation : Ampang, Kuala LumpurJob Scope: Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas,...

  • F&b Hospitality Executive

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia THE HOUSE OF TASTE SDN BHD Full time

    Job Summary:We are seeking a highly motivated and experienced Hospitality Executive to oversee the overall operations of our upscale non-halal Chinese buffet establishment for a multinational corporation. This role will be responsible for managing the daily front-of-house operations, ensuring exceptional guest experiences, and providing personalized service...

  • Butler 巴特勒(Non-halal)

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Job Expert Full time

    This job is at SingaporeYou have to: Relocate to Johor Bahru/nearest Singapore; OR** Relocate to Singapore (own your own); and- Use your own transportation or public transport.INTERVIEW ON 20/06/2024 IN KUALA LUMPURQualifications Minimum SPM Minimum experience in related field Must fluent in speaking both English & Mandarin Minimum experience as a butler...

  • F&b Retail Assistant #64804

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Anradus Pte Ltd Full time

    Industry/ Organization Type: F&B / Meat Products Position Title:Service Crew / Retail Assistant:Working Location: Sengkang, Pasir Ris, East Coast, Hougang, Woodlands, Tanjong PagarWorking Hours: 6 days, 9 working hours a day on 3 rotating shifts Salary Package: Basic + Allowance + OT Duration: PermanentKey Responsibilities Provide excellent customer service...

  • F&b and Event Service Expert

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación The Westin Kuala Lumpur, 199 Jalan Bukit Bintang, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementOur jobs aren't just about putting food on the table or serving guests during a banquet...

  • F&b and Event Service Expert

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Additional Information Malaysian OnlyJob Number Job Category Food and Beverage & CulinaryLocation Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management - F&B and Event Service ExpertOur jobs aren't just about putting food on...

  • F&b and Event Service Expert

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Marriott International, Inc Full time

    Número de Empleo Categoría de Empleo Food and Beverage & CulinaryUbicación Aloft Kuala Lumpur Sentral, No. 5 Jalan Stesen Sentral, Kuala Lumpur, Wilayah Persekutuan, Malaysia VER EN MAPAHorario Full-Time¿Ubicación remota? N¿Reubicación? NTipo de Posición Non-ManagementOur jobs aren't just about putting food on the table or serving guests during a...

  • F&b Assistant

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Platinum Victory Facestyle Sdn. Bhd. Full time

    Greets guests and presents them with the menu. Informs guests about the special items for the day and the changes in menu if any. Recommends food and beverages to the guest and also try to upsell. Takes food and beverage orders from the guest. Issue receipts, accept payments and return the correct change. Performs basic cleaning tasks as needed or directed...

  • F&b Hostess

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Full time

    Company : Five Star HotelLocation : Jalan Ampang, Kuala LumpurJob Scope: Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and...

  • Team Member, F&b

    2 weeks ago

    Kuala Lumpur, Kuala Lumpur, Malaysia Amari Kuala Lumpur Hotel Full time

    General Know the food menu/special promotions including preparation times, cooking methods, main ingredient and side dishes for the outlet(s) assigned. Ensures all guest requests and complaints are handled appropriately adhering to the hotel's general guidelines for service recovery. Prepares work schedules and ensures all staff is rostered in accordance...