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Customer Service Assistant/executive
2 weeks ago
Responsibilities:
- Sales Support. Liaising with principals / sales team on the status of their orders.
- Efficient and accurate Order Processing input transfer into the ERP System.
- To prepare and consolidated loan/consignment items, Sales Report, backlog order, inventory report and any other relevant report which as and when required. This is includes of keeping track of any pending order.
- Administer invoice and job orders, inventory / keeping track of inventory and demo units.
- To assist / Handle in tender preparation and quotation preparation. This is including of typing of quotation, Sebutharga, Tender and etc.
- To assist in handling customer inquiries or complaints and to provide product or technical information on product range. Redirect customers' inquiries to the respective Sales personnel / Service Engineer or Department Head.
- To coordinate for Department on Exhibition, Seminars and etc.
- Handle customer orders and coordination of logistics for sales team on delivery of goods to site.
- Support the marketing and promotional activities including collating and preparing marketing kits.
- Other administrative duties as and when required.
Requirements:
- Minimum 1 year working experience preferably in similar industry.
- Work independently under mínimal supervision.
- Computer literate and performing multitasking.
- Familiar with ERP System. Experienced with other system like SAP System will be an added advantage.
- Will consider for Executive position if meet with requirements (minimum 5 years in similar working experience in medical/healthcare industry).
Pay:
RM2, RM4,000.00 per month
Benefits:
- Health insurance
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
Application Question(s):
- What is your expected salary?
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