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Sales Lead
2 weeks ago
ACCOUNTABILITY
- Dedicated to coordinate sales team, ensure the team's sales target are met and support the management
- Will perform sales, management and administrative tasks, such as maintaining sales performance and monitoring inventory
- Maintain a clean, organized and comfortable retail environment for customers' great shopping experience
- Excellent sales and leadership skills, as well as strong customer service skills
- Resolve customer complaints quickly and identify remedial actions to address the root cause of the problem.
- Have a thorough knowledge and understanding of Duty-Free products especially Liquor & Tobacco, Perfume & Cosmetic, Skincare, Chocolates & Confectionary
- Recruiting and training new sales team, assigning specific tasks to other sales team and monitoring the team's sales performance
- Solving customer complaints and answering customers' questions
- Writing reports for Branch Executives
- Assisting with the selling of branch's products and assisting to maximize sales
- Stocking shelves, setting up displays and performing cleaning duties
- Providing sales team with constructive feedback and assisting team to solve customers' problems
- Maintaining positive customer relations
- Motivating the sales team and creating an atmosphere of healthy competition among the team
- Responsible for all payment transactions, operating the scanners, scales, cash registers, and any other electronics.
- Assisting Branch Executive for warehouse stock receiving and stock moving in & out, monitor stock quality and accuracy
- Ensure to restock items that are running low and maintain proper display appearances
- Ensure the stock replenishment and merchandising, check and record stock expiry date, and perform FIFO method
- Support for daily stock count
SPECIAL CHALLENGES
Sales Lead works in all types of sales environments, from retail stores to business-to-business (B2B) companies. The settings and products being sold might differ, but the job of a Sales Lead is to supervise and lead the Sale Team to help increase sales. They do this through recruiting and training new employees, being a resource for all sales team and supporting them while they interact with customers. Sales Leads need strong sales skills to mentor their sales team. They also support the Branch Executive by offering insight, enforcing the policies created by Management and completing tasks assigned by the Branch Executive.
EXPERIENCE & QUALIFICATION
- A bachelor's or associate's degree in marketing, sales, or a related field may be advantageous.
- Experience in sales is necessary.
- Strong sales ability, business acumen, and commercial awareness.
- Excellent communication, interpersonal, and customer service skills.
- Strong leadership abilities.
- Good time management, strategic planning and organizational skills.
Job Type: Full-time
Pay: RM3, RM4,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
Schedule:
- Afternoon shift
- Early shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Yearly bonus
Expected Start Date: 08/15/2024
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