Customer Service

2 weeks ago


TTDI, Malaysia Sireh Emas Marketing Sdn Bhd Full time
**Tugas dan Tanggungjawab**:

- Bertanggungjawab dalam memberikan maklumat dan menjawab pertanyaan tentang produk OEM kepada pelanggan.
- Membina dan mengekalkan hubungan jangka panjang yang kukuh dengan pelanggan OEM.
- Bertanggungjawab dalam menjaga pemahaman yang komprehensif mengenai produk OEM, proses pengeluaran, dan standard kualiti untuk memberikan maklumat yang tepat kepada pelanggan.
- Bertanggungjawab dalam menguruskan pesanan pelanggan, mengesahkan stok, dan memproses tempahan produk OEM.
- Memproses pesanan OEM yang masuk dengan tepat, memastikan bahawa spesifikasi produk dipenuhi.
- Berperanan sebagai titik hubungan utama untuk pertanyaan pelanggan OEM, termasuk melalui e-mel, panggilan telefon, dan lawatan secara langsung.
- Bertanggungjawab memberikan sokongan dan panduan selepas pelanggan membeli produk OEM, seperti pengurusan jaminan dan perkhidmatan selepas jualan.

**Kelayakan**:

- Memiliki sekurang-kurangnya Diploma/Ijazah dalam Sains Pemakanan, Teknologi Makanan, Kimia, Teknologi
- Sekurang-kurangnya 1 tahun pengalaman bekerja dalam bidang Jualan, khususnya dalam industri Makanan Tambahan Kesihatan dan Kosmetik.

**Salary**: RM2, RM3,500.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- TTDI Jaya: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)
- Bahasa (preferred)

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