Business Operations Manager, Asean Sales

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Cisco Systems Full time

What You'll Do


Proactively manage all aspects of sales operations for ASEAN and Vietnam Sales Operations partnering closely with the Vietnam Country Leader and ASEAN leaders.

Draw actionable insights from data and recommend improvement areas for sales.

Analytical work is most intensive in the following areas, but not limited to:

  • Running operational review cadence: communicate effectively to all stakeholders, managing inputs and outputs for the most critical review meetings.
  • Performance management: define the most effective KPIs and track them regularly to find out what is working and what is not. It will be the foundation for Senior Leadership to make the right decision on management levers.
  • New Year Readiness: Identify sales coverage, account segmentation and quota setting.

Who You Are
Minimum Qualifications

  • Bachelor's Degree in Business Management or a related field.
  • 57 years relevant experience in strategy, operations or finance
  • Strong analytical and criticalthinking skills
  • Excellent MS Office Skills particularly Excel & PowerPoint
  • Knowledge of sales forecasting process & methodologies
  • Highly organized with strong attention to detail

Desired Skills

  • Comfort and presence in working with Senior leaders
  • Ability to work across functions and as part of a distributed team
  • Strong project management, presentation, and communication (written and oral) skills
  • Ability, desire and commitment to metricsdriven execution
  • Strong analytical and criticalthinking skills
  • Strong eye for business
  • Strong in analysing and synthesizing information
  • Highly organized with strong attention to detail
  • Ability to balance daily tactical needs along with implementing long term strategic continuous improvement efforts

Why Cisco


WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take.

We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart.

Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us

U.S.

employees have
access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday.

Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO.

We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.


Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components.

For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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