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Chat Support-thai Speaker
2 weeks ago
Position Overview:
Responsibilities:
- Respond to customer inquiries and resolve issues via chat in a timely and professional manner
- Provide product information, technical support, and troubleshooting assistance
- Escalate complex issues to the appropriate department or team member
- Maintain a high level of customer satisfaction and adhere to service level agreements
- Stay uptodate with product knowledge and company policies
- Collaborate with team members to improve processes and customer service delivery
Qualifications:
- Fluent in Thai and English (written and verbal)
- Previous experience in customer support or a similar role preferred
- Strong communication and interpersonal skills
- Ability to multitask and work under pressure
- Detailoriented with excellent problemsolving skills
- Knowledge of [specific software or tools] is a plus
Benefits:
- Competitive salary
- Health insurance
- Paid time off
- Opportunities for career advancement
Pay:
RM2, RM4,345.72 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
Application Question(s):
- Are you presently in Thailand?
Education:
- Bachelor's (preferred)
Experience:
- Customer service: 1 year (preferred)
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