Technical Team Lead

**Responsibilities include**: - Research and identify solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration. - Ask customers targeted questions to quickly understand the root of the problem. - Track computer system issues through to resolution, within agreed time limits. -...

Job Description Summary The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

We are looking for a Technical Lead to design the structure of our IT systems and manage the planning, execution and implementation of software solutions. In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We would also like you to have hands-on experience with software...

Job Description SummaryThe Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills.In general, the Team Lead's responsibilities are categorized into the following...

We are looking for a Technical Lead to design the structure of our IT systems and manage the planning, execution and implementation of software solutions. In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We would also like you to have hands-on experience with software...

**What you will be doing?** **Your role will likely involve a mix of responsibilities, such as**: - Define the technical vision within your tribe/product team and plan its technical roadmap. - Be an Inspiring role model for your technical team members. Lead by example and influence product/business stakeholders. - Be the champion of engineering excellence...

**Field Service Team Lead** **Department: FSI** **Responsibilities**: - To assist Field Service Manager in managing field service team to provide optimum customer services. - Working with FSM to develop workflow for the field service team, - Assist FSM in goal setting, skill enhancement and performance reviews activities for field service employee, -...

**Industry: Financial Advisory Firm** **Responsibilities**: **Team Setup and Leadership**: - Lead the setup and management of the business support and customer service team. - Recruit, train, and develop team members to ensure a high level of service excellence. **Customer Service Excellence**: - Ensure timely and effective handling of customer...

Field Service Team LeadDepartment: FSIResponsibilities: To assist Field Service Manager in managing field service team to provide optimum customer services. Working with FSM to develop workflow for the field service team, Assist FSM in goal setting, skill enhancement and performance reviews activities for field service employee, Investigate, escalate, and...

**Responsibilities**_ - Monitor performance against department KPI’s and delivery results. - Manage, lead, schedule, allocate and monitor work of procurement team members. - Provide training for the procurement team to ensure maximum performance. - Review suppliers for compliance with company’s quality criteria. - Work with Product Department and...

**The job ad**: Project Team Lead IT **The company**: Workerz Direct Sdn. Bhd. **Expected Salary**:RM6,000 - 7,500 The Technology Department Manager plays a crucial role in driving technology innovation, ensuring security, and maintaining operational excellence within a fintech company. They serve as a bridge between technical expertise and strategic...

**DESCRIPTION** iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. - Recruit, train, and mentor team members to ensure continuous improvement. - Monitor operations to maintain process adherence and quality standards. - Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. - Implement efficiency...

Lead and manage our Kuala Lumpur Support Team, focusing on knowledge, performance, and development. Recruit, train, and mentor team members to ensure continuous improvement. Monitor operations to maintain process adherence and quality standards. Drive achievement of SLA targets, Customer Satisfaction, and operational metrics. Implement efficiency measures,...

**Responsibilities**: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new ways of finding...

Primary Duties & Responsibilities: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new...