Field Service Team Lead

**Industry: Financial Advisory Firm** **Responsibilities**: **Team Setup and Leadership**: - Lead the setup and management of the business support and customer service team. - Recruit, train, and develop team members to ensure a high level of service excellence. **Customer Service Excellence**: - Ensure timely and effective handling of customer...

**Responsibilities**_ - Monitor performance against department KPI’s and delivery results. - Manage, lead, schedule, allocate and monitor work of procurement team members. - Provide training for the procurement team to ensure maximum performance. - Review suppliers for compliance with company’s quality criteria. - Work with Product Department and...

**Responsibilities include**: - Research and identify solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration. - Ask customers targeted questions to quickly understand the root of the problem. - Track computer system issues through to resolution, within agreed time limits. -...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals. The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients...

**Get a chance to work for an MNC company!!** **ADDITIONAL BENEFITS** - Fixed Cell Allowance - Fixed Transport Allowance - Travelling Allowance - Optical Allowance - Dental Allowance - Stand by Allowance - Toll Claims - Mileage & Parking Claims - **Performance bonus - Twice a year** **JOB DESCRIPTION**: - Break/Fix, Disassembly/re-assembly,...

Job Description Summary The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

**Company Description** “To be the most loved everyday food and groceries destination!”** - that’s our mission at foodpanda (small ‘f’). foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as...

**Company Description** “**To be the most loved everyday food and groceries destination**!” - that’s our mission at foodpanda (small ‘f’). foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery...

About the opportunity We are looking for a **Field Sales Specialist** to be based in **Bangsar South**, covering the Klang Valley and Kuala Lumpur zone, who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the **Lead, Field Sales**, in the **Commercial **department. **Responsibilities** - Field Sales...

**Job Summary**: The Customer Service Team Lead is responsible for leading a team of representatives to provide exceptional customer service. They will also contribute to developing efficient systems tools and KPIs for the department. This role requires a proactive and innovative individual with strong knowledge of customer service practices and the ability...

**Key Responsibilities**: - Responsible for the business expansion for Motorcycle Financing. - To establish long term business relationship with manufacturers and business partners. - To manage business annual marketing budget. - To plan & present department’s 6 months planning in advance & continuously update 6 months planning on monthly basis. - To lead...

**Responsibilities**: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new ways of finding...

**Responsibilities**: - Undertake testing activities for a variety of projects in a complex IT environment, including test execution, monitoring and reporting, and input into test planning. - Lead a team of testers, provide competent guidance to test team members, and work well both as a member of a team and individually. - Provide input into test scoping,...

As a Lead Generation Executive, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs, and maintaining accurate records in our CRM system. Achieving weekly and monthly lead generation targets is...

Job Description: We are seeking a highly motivated and proactive Lead Generation Specialist to join our team. As a Lead Generation Specialist, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs,...

Job Description: We are seeking a highly motivated and proactive Lead Generation Specialist to join our team. As a Lead Generation Specialist, your main responsibility will be to identify and qualify potential leads for our products/services through various channels. Your focus will be on gathering relevant information, assessing customer interest and needs,...

Primary Duties & Responsibilities: 1. Lead Management - Generate outbound leads, analyze & and qualify leads in order to verify potential for Sales Team - Nurture open and cold qualified leads until ready for handover to Sales Team - Generate, create, analyze & follow up leads in C4C - Derive lead generation activities from annual strategy and propose new...

We are looking for a Technical Lead to design the structure of our IT systems and manage the planning, execution and implementation of software solutions. In this role, you should be an excellent communicator who is able to translate complex requirements into functional architecture. We would also like you to have hands-on experience with software...