Field Service Team Lead

Field Service Team LeadDepartment: FSIResponsibilities: To assist Field Service Manager in managing field service team to provide optimum customer services. Working with FSM to develop workflow for the field service team, Assist FSM in goal setting, skill enhancement and performance reviews activities for field service employee, Investigate, escalate, and...

**Industry: Financial Advisory Firm** **Responsibilities**: **Team Setup and Leadership**: - Lead the setup and management of the business support and customer service team. - Recruit, train, and develop team members to ensure a high level of service excellence. **Customer Service Excellence**: - Ensure timely and effective handling of customer...

**Responsibilities**_ - Monitor performance against department KPI’s and delivery results. - Manage, lead, schedule, allocate and monitor work of procurement team members. - Provide training for the procurement team to ensure maximum performance. - Review suppliers for compliance with company’s quality criteria. - Work with Product Department and...

**Responsibilities include**: - Research and identify solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration. - Ask customers targeted questions to quickly understand the root of the problem. - Track computer system issues through to resolution, within agreed time limits. -...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals. The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients...

Job Description Summary The Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills. In general, the Team Lead’s responsibilities are categorized into the...

**DESCRIPTION** iPrice is the place price-conscious shoppers go to find the cheapest online price. We do this by sorting through the catalogues of e-commerce platforms to identify the cheapest trustworthy offers. These we present to our users to help them make a more informed purchase decision. We tailor our service to product categories where consumers can...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals.The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients to...

Responsibilities include: Research and identify solutions to software and hardware issues. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Properly...

Job Description SummaryThe Team Lead will lead day-to-day activities required for the Technical Support Center (TSC) to properly handle customer issues. This includes growth and development of agents and specialists to include technical, collaborative, and customer service skills.In general, the Team Lead's responsibilities are categorized into the following...

**Get a chance to work for an MNC company!!** **ADDITIONAL BENEFITS** - Fixed Cell Allowance - Fixed Transport Allowance - Travelling Allowance - Optical Allowance - Dental Allowance - Stand by Allowance - Toll Claims - Mileage & Parking Claims - **Performance bonus - Twice a year** **JOB DESCRIPTION**: - Break/Fix, Disassembly/re-assembly,...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

**Company Description** “**To be the most loved everyday food and groceries destination**!” - that’s our mission at foodpanda (small ‘f’). foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery...

About the opportunity We are looking for a **Field Sales Specialist** to be based in **Bangsar South**, covering the Klang Valley and Kuala Lumpur zone, who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the **Lead, Field Sales**, in the **Commercial **department. **Responsibilities** - Field Sales...

Company Description"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda (small 'f').foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in...

About the opportunityWe are looking for a Field Sales Specialist to be based in Bangsar South, covering the Klang Valley and Kuala Lumpur zone, who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department.Responsibilities Field Sales Specialist at foodpanda are...

**Responsibilities**: **Operations Management**: - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure business...

**Job Summary**: The Customer Service Team Lead is responsible for leading a team of representatives to provide exceptional customer service. They will also contribute to developing efficient systems tools and KPIs for the department. This role requires a proactive and innovative individual with strong knowledge of customer service practices and the ability...

Job Summary: The Customer Service Team Lead is responsible for leading a team of representatives to provide exceptional customer service. They will also contribute to developing efficient systems tools and KPIs for the department. This role requires a proactive and innovative individual with strong knowledge of customer service practices and the ability to...