Customer Service Team Leader

**Job Summary**: Highly motivated and experienced Team Leader which will be responsible for managing a team of contact centre representatives, ensuring that they provide exceptional customer service and meet or exceed performance metrics. The Team Leader will play a critical role in driving business objectives, optimizing the customer experience and building...

**Requirements** - Have experience in a leadership capacity in a contact center. - Have experience in telesales/telemarketing or any sales position. - Excellent written and verbal communication skills in Bahasa Malaysia & English - Excellent leadership and interpersonal skills. - Good decision-making and problem-solving skills. **Responsibility** -...

As a Team Leader of a Luxury Retail Store, you will be leading several functions, such as: **1. SALES** - Takes ownership and accountability for store and personal productivity. - Assist in sales planning to achieve daily, weekly and monthly store targets. - Assist to create a high energy, sales and service focused work environment. **2. CUSTOMER SERVICE &...

As one of the leading Business Process Outsourcing (BPO) services providers based in Kuala Lumpur, Malaysia, they offer a range of services to help the clients achieve their business goals. The management team brings decades of expertise in Shared Services, Finance, and Customer Service to support both back-end and front-end needs. This allows the clients...

**Responsibilities**: - **1. Operations Management**_ - Support Operations Manager to ensure business KPIs are met. - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. - Conduct need analysis to identify areas of improvements and propose recommendations to the management. - Perform audits to ensure...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

**About the company** TTRacing is a gaming chair company and current market leader in Malaysia with annual revenue of RM50m. We are present in Malaysia and Philippines with fast expansion growth to becoming a global brand. The company serves comfort to those long hours in helping our users to achieve greater productivity and performance. We dedicate...

Job Description Summary **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of...

**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

**Position Overview**: We are seeking a highly motivated and enthusiastic individual to join our team as an Aesthetic Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to clients in the aesthetic industry. Your primary goal will be to ensure a positive and memorable experience for our customers,...

_**VERY URGENT!**_ **Responsibilities: - ** Perform customer verifications Provide a friendly and professional welcome to customers, presenting a positive impression of themselves and the organization Responding promptly with accurate and timely information to customer inquiries regarding products and services of the organization Ensure all inquiries are...

**WhatsApp: Ms. Faiz - 019-5349846** Name: Age: Position/Job Title: **Job details**: **Salary**: RM 2,800 - RM 3,000 a month **Job Type/ Shift**: - Full-time - Day shift [Monday to Friday] **Criteria**: - Education Diploma and above - Experience in contact center at least 1 year - Passion to lead a team of 15 agents to meet targets - Fast learner and...

About Lunch Actually We are Asia’s first lunch dating specialist which arranges quality dates for busy, pro-active single professionals in a discreet, fun and stress-free environment. Launched in Singapore in April 2004, Lunch Actually aims to provide a safe, convenient, and non-intimidating avenue for busy professionals to meet. Our Culture We embrace...

**Field Service Team Lead** **Department: FSI** **Responsibilities**: - To assist Field Service Manager in managing field service team to provide optimum customer services. - Working with FSM to develop workflow for the field service team, - Assist FSM in goal setting, skill enhancement and performance reviews activities for field service employee, -...

**About Us**: At Sapelo, we are committed to providing exceptional service and support to our valued customers. We offer pet medicine and nutriotional supplements. As a customer-centric organization, we are dedicated to ensuring that our customers receive the best experience when interacting with our brand. As a Customer Service Consultant, you will play a...

**Position**: Customer Service **Location**: KL Eco City, Bangsar **Salary Range** : RM2,500 - RM 3,500 **Working Hours**: Monday to Friday - 10.00am to 7.00pm / 8.00pm (one-hour lunch break) Saturday - 10.00am to 3.00pm **Responsibilities**: - Communicate effectively on customers enquiries - People management - Support related events - Perform...