Guest Experience Officer

1.0 Job Summary1.1 The Guest Service Manager acts as a Management Representative in all aspects of guest relations and to assist the Guest Service Ambassador, Tele Reservation Supervisor, Tele Reservationist, Business Center Coordinator and other operational staff. His daily duties include supervision, overseas and Primarily supervises front office team...

Management Representative. To represent management in handling of room enquiries, compliments, complaints, etc. Where all enquiries are handled immediately and to the satisfaction of the guest. Where complaints are handled tactfully and resolved to the satisfaction of the guest. Represents the Management in handling guest complaints/requests, concerning...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

1.0 Job Summary1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the hotel and to be able to put into good use in the interest of the hotel.2.0 Duties...

Customer experience managers monitor customer experiences by creating, evaluating and improving the customer's interaction organisations in the hospitality, recreation or entertainment industry. They develop plans of action to optimise all aspects of the customer's experience. Customer experience managers strive to ensure customer satisfaction and boost...

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.Business Hotel - 'Be our Friend not Our Guest'Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5

1.0 Job Summary This position is responsible for a full spectrum of Human Resource functions including recruitment and selection, compensation and benefits, payroll processing, performance management, employee relations, industrial relations, and other HR related services. 2.0 Duties And Responsibilities 2.1 Perform Full Cycle of Recruitment...

Compile safety programs. Practice safe working techniques. Implement and maintain health and safety standards. Establish a cordial and professional relationship with employees. Maintain compliance with all safety regulations. Conduct regular staff meetings to share best practice techniques. Standardize health and safety in order to remain consistent....

Certainly homestay manager is responsible for overseeing the cleanliness and organization of facilities, typically within hotels, resorts, hospitals, office buildings, or other large establishments.Here's a breakdown of their job scope:- Staff Supervision and Training: Housekeeping Managers are responsible for hiring, training, scheduling, and supervising...

Department will involve: Front Office Food & Beverages Housekeeping1.0 Job Summary Front Office1.1 Responsible for the smooth and efficient operation of the Front Desk counter and must have the system product of the Front Desk operations.1.2 Act as a liaison officer between the guest and the Management. He/ She must have a general overall knowledge of the...

1.0 Job SummaryMaintains checks, executes all activities of his department which go in for making guests stay safe and comfortable in the hotel. These activities will be directed to ensure smooth and constant supply of weather conditioning, water both potable and for bathing, heat, light and power required for generating all relevant activities2.0 Duties And...

Approaches all encounters with guests and colleagues in a friendly, service-oriented manner Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded. Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction Coordinates with other departments to arrange...

1.0 Job Summary1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the General Manager and shall also perform / handle all other duties as required by the General Manager.1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices.2.0 Duties And...

To prepare Daily & Monthly Production Output Summary Report. To prepare Monthly Indirect Materials Consumption Report. To prepare Monthly Scrap Report. Perform daily data entry of Packing List, Production Order, etc. To liase with Production supervisor for promptly record submission from operations team on daily basis. To handle and assure all preprinted...

1.0 Job Summary1.1 Responsible for the prompt, efficient and courteous service to guest under the supervision of the F&B Team Leader. Moreover he/she is responsible for increasing sale by providing specialized advice and active selling.2.0 Duties And Responsibilities2.1 To report for duty punctually wearing the proper uniform and name badges at all time2.2...

Requirements: Degree with 3 years in a planning/production role within manufacturing industry. Familiar with SAP system and experienced with SAP usage. Good at numbers and calculations. Competent IT skills in Microsoft Office, Words and Excel. Good communication and interpersonal skills with high motivation. Good team working spirit and experience, proactive...

1.0 Job Summary1.1 The Executive Secretary shall be responsible for providing complete secretarial support to the Hotel Manager and shall also perform / handle all other duties as required by the Hotel Manager.1.2 She maintains confidentiality in all matters of such nature and ensures smooth work flow in the Executive Offices.2.0 Duties And...

A Waiter/Waitress is a professional who works in restaurants, bars, hotels and other food-serving and drinking establishments. They ensure guests have an excellent dining experience by providing stellar customer service. They greet guests, take meal orders and ensure smooth communication between the dining area and kitchen.Pay: RM1, RM1,700.00 per...

To ensure timely preparation of payment for all purchases. To ensure completeness of documentations - matching of Invoices with Purchase Requisition (PR), Purchase Order (PO) and Delivery Order (DO) To ensure accuracy of calculation checking the arithmetic accuracy of the invoices against the approved PO amount. To ensure that payment vouchers are properly...

To ensure timely preparation of payment for all purchases. To ensure completeness of documentations - matching of Invoices with Purchase Requisition (PR), Purchase Order (PO) and Delivery Order (DO) To ensure accuracy of calculation checking the arithmetic accuracy of the invoices against the approved PO amount. To ensure that payment vouchers are properly...