Telephone Operator

SUMMARY OF THE JOB SCOPE:Speaks clearly, distinctly, and with a friendly, courteous tone. Uses listening skills to put callers at ease and obtains accurate, complete information. Answers incoming calls and directs them to guestrooms through the telephone console or to hotel personnel or departments.Takes and distributes messages for guests, provides...

The Administrative Clerk performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization.Able to handle other general clerical work, Data entry and record up-dating.Assist in day to day administration tasks, answering the telephone or referring inquiries.Provide general office support to staff...

SUMMARY OF THE JOB SCOPEThe Reservations Coordinator must work at all times in maximizing Ixora Hotel Penang's occupancy potential, whilst protecting the Hotel's business mix. The Reservations Coordinator must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the...

Reports To: Key Associate (Asst Manager)Job Summary: To provide customer service through sales of services and products and to determine the best procedure/product to meet th ecustomer's needs.Qualifications: Excellent communication skills, retail sales/customerservice experience, familiar with small business machines.Job Duties:Receive, sort and place...

GENERAL JOB SCOPEReporting directly to the Front Office Manager, the Duty Manager is responsible for assisting Senior Management in the overall day to day operations of Ixora Hotel Penang whilst on duty. At all times the Duty Manager is expected to lead by example - their behavior, speech and appearance must be without fault. Their treatment of staff must be...

SUMMARY OF JOB SCOPETo receive, record and reply to all direct enquiries to the Sales Department for weddings, events, etc., (MICE) that are received through all direct channels to the hotel and maximise the conversion of these leads / enquiries into confirmed business. The Event Executive will also be responsible for on-day direct contact for all events...

PA to CEO- Salary: RM5,000 to RM7,000- Working Location: Prai, Penang- Job Type: Permanent- Benefits: 5-day week, Life Insurance, performance bonus, medical, etc Provide daytoday secretarial and administrative support to CEO. Making travel and accommodation arrangements for business trip and manage expenses claims. Manage and coordinate the CO's business...

Company Overview Our client the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world. Wherever you are, whatever your...

Job Summary:To manage the Reservations Department/Service Centre within Front Office, all tasks, implement and supervise all SOPs are adhered to, supervise the Reservations team to respond to all enquiries, bookings efficiently and accurately, support Front Office Senior Management and Duty Managers for operations when required. The ARM is required to manage...

DUTIES AND RESPONSIBILITIESTo be presented at the Porter work station which located at the lobby area and be in the lobby area to be ready to greet, assist guests, to welcome guest /visitors by open the glass doors at all times.To standby at the lobby for any VVIP, VIP arrivals.To ensure all signage are ready for the next 3days events and on the day...

**Job Details**: - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in professional manner. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - Responsible to ensure customer’s...

CONTACT CENTRE - LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM1,800 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and enquiries, complaints and feedback are attended promptly in...

Hybrid Customer Service Executive ( GLC Company) LOCATION: BUTTERWORTH, PENANG TRAINING PROVIDED - 2MONTHS ( Normal Working Hours) WORKING HOURS: SHIFT / ROTATIONAL SALARY RANGE: RM 1,500 - RM2,500 BENEFIT: SHIFT + TRANSPORT + TECHNICAL+KPI ALLOWANCE/ MEDICAL INSURANCE - Responsible to ensure customer satisfaction in providing service information and...

_**Our Blend**_ The Coffee Bean & Tea Leaf is one of the world’s largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Southern California, and today we have over 1100 cafes in over 20 countries, and our Global Headquarters in Singapore. The Coffee Bean & Tea Leaf is on an inspiring journey...