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Manager, Audit and Compliance
2 weeks ago
Compliance Oversight
- Monitor and ensure adherence to all applicable laws and regulations related to debt collection, including but not limited to the Fair Debt Collection Practices Act (FDCPA);
- Stay uptodate with changes in laws and regulations that impact debt collection practices;
- Develop and maintain a comprehensive compliance program.
- Conduct regular internal audits of collection processes to identify compliance gaps or issues;
- Prepare audit reports, document findings, and recommend corrective actions;
- Collaborate with relevant departments to implement corrective actions
- Develop and update collection policies and procedures in line with legal and regulatory changes;
- Ensure that collection practices and policies are consistently applied across the organization.
- Provide training and guidance to collection staff on compliance requirements and best practices;
- Conduct workshops or training sessions to enhance staff awareness and knowledge of compliance standards.
- Establish metrics and Key Performance Indicators (KPIs) to measure compliance effectiveness;
- Prepare regular compliance reports for senior management and regulatory authorities as required.
- Evaluate and ensure compliance of thirdparty collection agencies and vendors;
- Manage vendor relationships to uphold compliance standards.
- Conduct investigations into compliancerelated complaints or issues.
- Implement corrective actions and preventive measures to address identified problems.
Requirements:
- 1) Degree holder of Accounting / Finance / Law /Business Studies or Economics or Institute of Internal Auditors;
3) Good understanding of corporate governance, regulatory compliance and audit standard;
4) Strong report writing and communication skills with ability to read, write in local major languages - English Language, Bahasa Malaysia;
5) Good analytical and strong problem-solving skills;
6) Ability to work independently;
7) Results-oriented, able to meet tight deadlines and willing to travel extensively.
Pay:
RM4, RM6,000.00 per month
Benefits:
- Maternity leave
- Opportunities for promotion
- Parental leave
Schedule:
- Day shift
Experience:
- banking / financial environment / debt recovery: 4 years (preferred)
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