Manager, Audit and Compliance

2 weeks ago


Bukit Bintang, Malaysia zuri services sdn bhd Full time
Responsibilities

Compliance Oversight

  • Monitor and ensure adherence to all applicable laws and regulations related to debt collection, including but not limited to the Fair Debt Collection Practices Act (FDCPA);
  • Stay uptodate with changes in laws and regulations that impact debt collection practices;
  • Develop and maintain a comprehensive compliance program.
Internal Auditing

  • Conduct regular internal audits of collection processes to identify compliance gaps or issues;
  • Prepare audit reports, document findings, and recommend corrective actions;
  • Collaborate with relevant departments to implement corrective actions
Policy Development

  • Develop and update collection policies and procedures in line with legal and regulatory changes;
  • Ensure that collection practices and policies are consistently applied across the organization.
Staff Training

  • Provide training and guidance to collection staff on compliance requirements and best practices;
  • Conduct workshops or training sessions to enhance staff awareness and knowledge of compliance standards.
Monitoring and Reporting

  • Establish metrics and Key Performance Indicators (KPIs) to measure compliance effectiveness;
  • Prepare regular compliance reports for senior management and regulatory authorities as required.
Vendor Management

  • Evaluate and ensure compliance of thirdparty collection agencies and vendors;
  • Manage vendor relationships to uphold compliance standards.
Investigations

  • Conduct investigations into compliancerelated complaints or issues.
  • Implement corrective actions and preventive measures to address identified problems.

Requirements:

  • 1) Degree holder of Accounting / Finance / Law /Business Studies or Economics or Institute of Internal Auditors;
2) Minimum of 4 years of relevant working experience development banking/ financial environment / debt recovery;
3) Good understanding of corporate governance, regulatory compliance and audit standard;
4) Strong report writing and communication skills with ability to read, write in local major languages - English Language, Bahasa Malaysia;
5) Good analytical and strong problem-solving skills;
6) Ability to work independently;
7) Results-oriented, able to meet tight deadlines and willing to travel extensively.

Pay:
RM4, RM6,000.00 per month

Benefits:

  • Maternity leave
  • Opportunities for promotion
  • Parental leave

Schedule:

  • Day shift

Experience:

- banking / financial environment / debt recovery: 4 years (preferred)

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