Compliance Officer

2 weeks ago


Bukit Jalil, Malaysia MISHU SDN. BHD. Full time

Responsibilities:

KYC Compliance:

  • Perform Know Your Customer (KYC) checks on clients based on set SOP.
  • Remind clients to complete electronic KYC (eKYC) procedures in a timely manner.
  • Maintain uptodate records of KYC documentation and ensure compliance with regulatory requirements.
  • Perform due diligence and background check of certain clients.

Sales Support:

  • Assist the sales team in checking invoices (correct format & items), remind sales team for next stage of billing
  • Verifying the completeness of relevant documents before passing them to the appropriate departments.
  • Collaborate with the finance team to ensure timely and accurate invoicing and payment processing.
  • Ensure sales team input data correctly in accounting software in desired format.
  • Act as a point of contact for clients inquiries related to invoicing and payment, project progress, providing prompt and professional assistance.
  • Act as documentation custodian who is responsible to update sales related documentation including quotation templates, checklists and process and procedure documentation.
  • Contact existing clients to get their interest for other services i


e:

appointment of tax, audit agent, accounting, payroll, risk management and training needs.

Data Management:

  • Regularly audit data to identify discrepancies, errors, or inconsistencies and take corrective actions as needed.

CRM Maintenance:

  • Ensure the completeness and accuracy of data in the Customer Relationship Management (CRM) system.
  • Work closely with the sales team and fulfilment teams to update and maintain customer records, activities, and interactions within the CRM.
  • Generate reports and dashboards to provide insights into sales performance and trends.
  • Organize and maintain files and records.

Project Management:

  • Registration of Enterprise (Sole Proprietorship) and upkeep the record.
  • Ensure the progress of selected projects, including Employment Pass and multidisciplinary projects, is aligned with established timelines and objectives.
  • Act as a liaison between the project team and the client, providing regular updates on project status and addressing any concerns or inquiries.
  • Undertake special project assigned i


e:

data migration to MISHU app, updating products in accounting software.

Requirement:

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Proven experience in sales support, data administration, or a similar role.
  • Familiarity with invoicing processes, payment collection, and financial documentation.
  • Strong understanding of KYC compliance requirements and procedures.
  • Proficiency in data management tools and platforms, with experience in migrating data between systems.
-
Excellent attention to detail and accuracy in data entry and analysis
:

-
Excellent in following process to achieve desired outcome:

  • Effective communication skills, both written and verbal, with the ability to interact professionally with clients and team members.
  • Ability to prioritize tasks, meet deadlines, and work efficiently in a fastpaced environment.
  • Experience with CRM systems, particularly HubSpot or equivalent, is preferred but not required.

Pay:
RM2, RM3,300.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Maternity leave
  • Professional development
Schedul

e:


  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Education:

  • Diploma/Advanced Diploma (preferred)

Experience:

  • Customer servic


e:

1 year (preferred)

  • Administrativ


e:

1 year (preferred)

Language:

  • Mandarin (preferred)
  • English (preferred)

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