Member Experience Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Fitness First Platinum Nu Empire Subang Full time

Duties and Responsibilities
Join us in an exciting Fitness environment.

  • Inbound and Outbound calls for Customer Service task and Collection calls
  • Respond to all member enquiries via inbound, outbound calls and digital channel timely.
  • Professional etiquette when communicating with members.
  • Communicate clearly with internal and external customers
  • Other duties that may be assigned to meet business needs

Requirements:

  • Must be able to work under pressure and tight deadlines
  • Must be able to work long hours and able to come on weekends
  • Must be a team player
  • Able to speak Chinese dialects is an advantage.
  • Matured and able to work independently.

Salary:
RM2, RM6,000.00 per month

Benefits:

  • Free parking
  • Gym membership
  • Health insurance

Schedule:

  • Fixed shift
  • Rotational shift

Supplemental pay types:

  • Commission pay

Experience:

  • Customer support: 1 year (preferred)
  • Customer service: 1 year (preferred)

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