E-commerce & Customer Lead
2 weeks ago
About us
A modern fragrance studio established in 2016 known for our home fragrance products. We produce scented candles and diffusers at our studio in Petaling Jaya. At Lilin+Co, we aim to do things differently. We are always looking for ways to work smarter, more efficient and faster.
We take pride in our craft, our unwavering commitment to quality and being at the forefront of innovative, unique products.
Our work environment includes:
- Modern office setting
- Regular social events
- Casual work attire
- Young and dynamic team
- Flexible work arrangement
- Creative and innovative
Location:
PJ
Every Monday - Friday, 10am - 7pm
This is a long-term role.
Minimum 1-2 years of experience in relevant field.
Job Description:
Oversee all e-commerce platforms (Shopify, Lazada, Shopee, Grabmart, Tik Tok)
Manage online order fulfillments daily and liaise with shipping partners
Respond to customer enquiries online
Train retail staff to deliver a positive experience to customers
Service walk-in customers and introduce them to Lilin+Co's products and offerings
Able to problem solve and work independently
Pay:
From RM3,500.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
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