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E-commerce Customer Service

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Maxlink Integrated Sdn Full time
As an e-commerce customer service representative, you will handle customer inquiries and resolve issues via phone, and chat. Your responsibilities include processing orders, managing returns and refunds, providing product information, and ensuring a seamless online shopping experience. Strong communication skills, problem-solving abilities, and a customer-centric attitude are essential for this role.

Pay:
RM2, RM4,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Attendance bonus
  • Performance bonus
  • Retention bonus
  • Yearly bonus
Expected Start Date: 07/01/2024