Sales Operations Analyst

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Tenable Full time

Key Responsibilities

  • Creation and distribution of quotes for relevant renewals and new opportunities.
  • Conducting followup with distributors, channel partners, and customers to ensure quotes have been actioned and to gather status updates.
  • Creation and distribution of pipeline reports, sending the reports to partners ahead of forecast calls.
  • Updating of information from partner's pipeline reviews from Excel back into SFDC.
  • Communicating information to management as required.
  • Understand Tenable licensing policies and procedures and guide customers to assist in their queries.
  • Understand which queries should be directed to our technical support team vs handled within channel sales administration.
  • Learn Tenable's landscape of resources and people to direct customers requiring assistance.

Skills and Qualifications:

  • Administration experience in Salesforce CRM, especially Configure, Price, Quote (CPQ) module.
  • Working knowledge of all Microsoft Office programs (office, excel, PowerPoint, etc.) and Google Mail and Documents.
  • Ability to create and follow streamlined, repeatable processes.
  • Excellent interpersonal, written and oral communication skills.
  • Ability to work well with all levels of management as well as customers.


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