Front Hotel

1. RESPONSIBILITIES Welcome and greet guests Answer and direct incoming calls Inform guests of hotel rates and services To make and confirm reservations for guests Ensure proper room allocation Register and check guests in Confirm relevant guest information Verify guest's payment method Verify and imprint credit cards for authorization Issue room keys and...

PROFILE: Minimum SPM or Diploma in Tourism Management. Minimum 2 years successful track record at a managerial level. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good organisational skills. Good...

1. JOB SUMMARYPrimarily supervises front desk team members to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Provides technical support to front desk and...

Min Diploma in Hospitality or any field related:- Good personality:- Good communication skill:- Have any experience in hotel luxury:- Customer services experience:- Good in computer skills:- Can speak in English & Malay:Good in organizational and management:- Familiarity in hotel procedures:- Have a positive attitude:- Friendly and happiness personJob Types:...

Job Summary: The Front Office Executive serves as the first point of contact for guests and visitors, ensuring a seamless and exceptional experience during their stay at the hotel. They are responsible for managing front desk operations, assisting guests with inquiries and requests, and coordinating with various departments to ensure smooth daily...

A front office hotel department can be considered the hotel's face. The department interacts with hotel guests when they arrive and handles reservations, check-ins, room assignments, room rates, revenue management, creating and managing a database containing guest information, and providing concierge services.As it will usually be the first point of contact...

Hotel Front Desk Responsibilities: Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during checkin. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

Front Office Assistant is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel's vision and values on customer satisfaction. The main purposes of the hotel reception area's staff are to respond courteously to guests' requests, play a part in the general running of the reception desk to maintain a...

Position: ASSISTANT FRONT OFFICE MANAGER (Full time #538997)Property / Office: Mandarin Oriental, Kuala LumpurLocation: Kuala Lumpur, MalaysiaThe Role of the Assistant Front Office ManagerTo assist the Front Office Manager in providing supervision, direction and leadership in the Front Office in accordance with the objectives, performance and quality...

The Front Office Manager has overall responsibility for supervising Guest Service Agents, Night Auditors, and bell staff to ensure total guest satisfaction. Provide guidance and direction to all associates to ensure they are adhering to all hotel policies, standards, procedures and regulations.Job scope includes Defining and implementing front desk...

JOB REQUIREMENTS: Minimum SPM OR Diploma in Hospitality or Tourism Management, fresh graduates are also welcome to apply. Excellent communications skill for both written and verbal. Multiple language skills are preferred. Able to work under pressure. Selfstarter, results oriented and also a team player. Pleasant personality with good personal grooming. Good...

Deliver the basic standards and provide exceptional guest service at all times. To greet all guests in a service orientated manner.Maintain positive guests and colleagues interaction with good working relationships.Meet and greet all guests and assist with registrations.Personally and frequently verify that guests are receiving the best possible service...

Utilizes interpersonal and communication skills to lead, influence, and encourage others, advocates sound financial and business decision making as well as demonstrating honesty and integrity Supervises and manages associates, day to day operations, and understands associate positions well enough to perform duties in associates absence Achieves and exceeds...

Front office Assistant/front DeskCan speak english.Willing to travel among Klang ValleyCan work rotate shift / night Shift / overtimeWorking under pressure accept the new culture / new organization at work place.Good in teamworks. independence.for now we looking Front office assistant around Wangsa Maju, Selayang,Cheras Permaisuri,Cheras Maluri,Taman Segar...

Duties & Responsibilities: To lead the Front Office Team and maintain a good working relationship with your own associates and all other departments. To lead and drive the team in achieving the guest comments (all guest comments platform and channel) goal set by the Hotel. Ensure to read the communications logbook and acted going on and off duty. The logbook...

Job description Ensure Tamu Hotel & Suites Service standards are consistently practiced by all team members. Show recognition to regular customers. Review daily all arrivals and departures and paying special attention to VIPs Ensure that all customer queries or requests are handled in a polite and efficient manner and that a high level of customer service is...

To achieve a maximum occupancy and average rate at all times. To oversee daytoday operations, ensuring a high standard of customer relations service within the front office. Ensure the front office operates with a sales attitude and is aware of room sales/ revenue targets. To coordinate closely on room availability with the sales dept. Adhere to company...

Duties and Responsibilities:Manages the guest experience by ensuring the followings are provided: Thoughtful and attentive service with relaxed efficiency Complete responsiveness to the desire of the hotel guests Quality service of the hospitality is optimised in accordance to the QSS To maintain a good working relationship with your own colleagues and all...

Position Title: Hotel ReceptionJob Overview:As a Hotel Receptionist, you will be responsible for overseeing all aspects of the front desk operations to ensure exceptional guest service and satisfaction. You will manage a team of front desk agents, handle guest inquiries and concerns, coordinate with other hotel departments, and maintain accurate records.Key...