Credit Control Assistant Insurance Operation

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Adecco Malaysia Full time
12 months contract.

  • Office located in Kuala Lumpur.
  • Having 34 years of experience in Credit Control.

Key Responsibilities:

Credit Control Management:

  • Monitor and manage the credit control process for insurance premiums, ensuring adherence to established policies and procedures.
  • Access credit risk and establish credit limits for customers and clients.
  • Implement strategies to minimize the risk of late payments or defaults.

Collections and Recovery:

  • Proactively manage and pursue overdue payments through effective collections techniques.
  • Liaise with clients, policyholders, and thirdparty agencies to resolve outstanding balances.
  • Collaborate with internal teams to streamline the collections process and optimize recovery efforts.

Reporting and Analysis:

  • Generate regular reports on outstanding balances, aging receivables, and credit risk assessments.
  • Analyze payment patterns and trends to identify potential risks and propose solutions for improvement.

Relationship Management:

  • Cultivate positive relationships with clients, providing assistance and support to resolve payment issues promptly and amicably.
  • Collaborate with underwriting and sales teams to address creditrelated concerns and optimize customer credit profiles.

Compliance and Documentation:

  • Ensure compliance with industry regulations and internal policies related to credit control and collections.
  • Maintain accurate records of communications and actions taken regarding outstanding balances.

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
  • Proven experience in credit control, collections, or accounts receivable within the insurance industry.
  • Strong knowledge of insurance operations, policies, and regulations.
  • Excellent communication, negotiation, and problemsolving skills.
  • Proficiency in using financial software and tools for analysis and reporting.
  • Ability to work independently, prioritize tasks, and meet deadlines in a fastpaced environment.

Preferred Qualifications:

  • Professional certifications (e.g., Certified Credit Professional, Certified Insurance Specialist).
  • Prior experience with
    specific insurance software or ERP systems.

JN

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