IT Service Desk Analysts

2 weeks ago


Bukit Jalil, Malaysia AG Staffing Malaysia Full time

Expectations from the Role

  • Should possess good communication skills.
  • Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues.

Desired Competencies (Technical/Behavioral Competency)

Must-Have

  • Strong English & Mandarin Communication and interpersonal skills.
  • Should have good experience in troubleshooting hardware issues for both desktops and laptops.
  • Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
  • Should have experience in Active Directory, Office365 and Desktop troubleshooting.
  • Hands on experience on OS troubleshooting skills

Good-to-Have

  • Hands on experience on VMware and VDI troubleshooting.
  • Good knowledge of ITIL Life Cycle phases
  • Mandatory
  • Flexible to work.

Job Types:
Full-time, Permanent

Salary:
RM6, RM7,000.00 per month

Schedule:

  • Monday to Friday

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