IT Service Desk Analysts
2 weeks ago
Expectations from the Role
- Should possess good communication skills.
- Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Office365, Hardware issues, Wireless issues.
Desired Competencies (Technical/Behavioral Competency)
Must-Have
- Strong English & Mandarin Communication and interpersonal skills.
- Should have good experience in troubleshooting hardware issues for both desktops and laptops.
- Should have knowledge on basic desktop issues, printer installations, AD, Exchange, Hardware issues etc.
- Should have experience in Active Directory, Office365 and Desktop troubleshooting.
- Hands on experience on OS troubleshooting skills
Good-to-Have
- Hands on experience on VMware and VDI troubleshooting.
- Good knowledge of ITIL Life Cycle phases
- Mandatory
- Flexible to work.
Job Types:
Full-time, Permanent
Salary:
RM6, RM7,000.00 per month
Schedule:
- Monday to Friday
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