Customer Service Assistant
1 week ago
Responsibilities:
- Attend to Client's needs Online (Facebook, Instagram, TikTok) and instore.
- To assist on walkin customers and enlighten them about the product.
- Identify and assess customers' needs to achieve satisfaction.
- Respond to customers' enquiries/complaints in a professional, courteous and efficient manner.
- To prepare quotations and/or billings for Client's
- To update quotation listing and follow up with clients on it.
- To assist clients in addressing their issues.
- To escalate queries and concerns of client(s).
- To be able to manage the task as assigned efficiently.
- Working with the teams and discuss for appropriate solution.
- To assist the company in being part of Content Creation for social media, when necessary.
Requirements:
- No working experience needed as training will be provided
- Available immediately
- Basic computer knowledge in MS Word and MS Excel.
- Required Language(s): Bahasa Malaysia and English.
- Applicants must be willing to work in Kuala Lumpur.
- 6 Working Day(s)
9.00 am pm
Address:
M Floor
28 & 30, Jalan Sultan Azlan Shah,
51200, Kuala Lumpur.
(Nearby Chow Kit Monorail Station)
Job Details
JOB INFO & REQUIREMENT
- Contract Type
- Fulltime
- Job Type
- Non-Executive
- Experience Level < 1 year
- Job Categories
- Customer Svc/Call Centre
- Minimum Education Required
- Diploma
- Language Required
- English, Bahasa Malaysia
- Nationality Preferred
- Malaysians Only
- Gender Preferred
- Female Only
- Own Transport
- None
SALARY & OTHER BENEFITS - Salary
RM 2,000 to RM 2,500 per month
Other Benefit (Optional)
- EPF SOCSO EIS Annual Leave
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