Customer Relationship Management Specialist

2 weeks ago


Sempang Sentul, Melaka, Malaysia MyGlit Full time

Role:
Any Other

Timings:
Flexible (Permanent)

Industry:
BPO / ITES

Process:
Voice

Functional Area:
Any Other

Work Mode:
Work from office

Key Skills:
Administrative Korean Japenese Korean Language bachelors degree Taiwanese

  • Are you a highly skilled and experienced customer service professional with International Banking Experience? Do you possess excellent communication and problemsolving skills? If so, we have an exciting opportunity for you

Job Requirements:

  • Prior International Banking Experience is required
  • Bachelor's Degree in any relevant field
  • Possession of a Valid Passport and willingness to relocate as needed

Shift Schedule:

  • Day shift currently, with the possibility of future rotational shifts

Job Responsibilities:

  • Provide exceptional customer service to clients, addressing their inquiries and concerns promptly and professionally.
  • Handle and resolve customer complaints effectively, ensuring a positive resolution for all parties involved.
  • Utilize product knowledge and company guidelines to assist customers in a friendly and courteous manner.
  • Maintain accurate records of customer interactions and transactions.
  • Collaborate with crossfunctional teams to achieve organizational goals and objectives.
  • Stay updated on industry trends and changes to improve customer service skills and knowledge.

Skills and Qualifications:

  • Proven experience in International Banking or a related field is essential.
  • Excellent verbal and written communication skills in English.
  • Strong problemsolving abilities with a customercentric approach.
  • Ability to work well in a fastpaced and dynamic environment.
  • Demonstrated interpersonal skills and ability to work effectively in a team.

How to Apply:
If you meet the above qualifications and are excited about this opportunity, please send your updated resume.
  • Sales Manager

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Global - I Exceed Management Sdn Bhd Full time

    _Basic Salary: RM2,500 - RM4,000 (NEGOTIABLE ACCORDING TO EXPERIENCE & QUALIFICATION)_- (BASIC PLUS COMMISSION + OVERRIDING up to 5 FIGURES)_ Managing organizational sales by developing a business plan that covers sales Meeting planned sales goals Achieving sales target with the sales team Tracking sales goals and reporting results as necessary Overseeing...

  • Customer Service

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Asia Camp Sdn. Bhd. Full time

    Job Description: At least 1 Year(s) of working experience in the related field is required for this position. Preferably Junior Executive specialized in Sales Corporate or equivalent. AsiaCamp provide EPF, SOCSO and accomodation.Main Duties To increase occupancy, average rate and profits of the recreational camp through planning, guidance, and training. To...


  • Sempang Sentul, Melaka, Malaysia YTL Communications Sdn Bhd Full time

    Assignment Summary Ability to answer customers' calls and respond to any types of customer's interaction channels in a professional manner, using the techniques in our training. Ability to search for information related to any given task using our online knowledge base system and providing our customers' with accurate product information. Passionate to serve...


  • Sempang Sentul, Melaka, Malaysia TAPiO Management Advisory Full time

    Fully responsible for overall warehouse operation and ensure both inflow and outflow of comapny products are manage effectively. Coordinate on stock receiving and issuing, updating inventory stock Ensure warehouse compliance with safety rules. To prepare and arrange orders of new dispenser / free on loan dispensers / rental dispensers for the drivers each...

  • Customer Careline

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Angkara Setia Development Sdn Bhd Full time

    Roles Responsibilities:Manage calls, live chat enquiries.Key in all inquiries into system.Simple daily activity report.Data entry & data verification upon client's ad hoc project.Requirements:SPM holder (Fresh Grade are welcome).At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.Good communication skill in...

  • Sales Assistant

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Maju Management Sdn Bhd Full time

    Responsibilities:Able to converse well and promote products to customer.Customer service (ability to handle all levels of customer query).Carry out retail sales activities.Meet sales target as assigned by management.Assist in running of retail shop.Requirements:Must able to communicate well in English and MalayAble to work on shift, 6 days per week including...


  • Sempang Sentul, Melaka, Malaysia Tan Chong Ekspres Auto Servis Sdn Bhd Full time

    Handle customer inquiries feedback, complaints, and other highlighted issue related to the Company's services and provide appropriate solutions and alternatives within the stipulated time frame Analyse customers' needs to ensure customer issues and/or complaints are either addressed and handled tactfully or escalated to the appropriate...


  • Sempang Sentul, Melaka, Malaysia Maju Management Enterprise Full time

    JOB RESPONSIBILITYTo call customers/clients to remind on payment for past due accountTo explain and clarify on non-payment and other product servicesTo persuade, negotiate and work with customers/clients to make workable repayment arrangementsTo effectively follow up on promise to pay with customers/clientsTo work together as a team or individually to...


  • Sempang Sentul, Melaka, Malaysia JOVI GLOBAL SDN BHD Full time

    Location: Maxim Citylights Sentul, KL.Type: Full timeSalary: RM 2,300 - RM 2,500 per monthWorking Hours: Monday to Saturday, 8:30 AM - 5:30 PMJob Scopes: Reply comments & DM's in Facebook, Instagram, Tiktok & Shopee Entertain customers inquiry regarding: Product, Order Status, Tracking Number Resolve customer complaints in a friendly and professional manner....

  • Branch Manager

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Stream Empire Holdings Full time

    The Branch Manager will oversee daily branch operations, sales initiatives, and client service delivery to ensure the highest standards. You will lead facility maintenance, security, and loss prevention while managing and developing personnel. Implementing best practices to boost efficiency and profitability while maintaining our reputation for security and...

  • Branch Manager

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Stream Empire Holdings Full time

    The Branch Manager will oversee daily branch operations, sales initiatives, and client service delivery to ensure the highest standards. You will lead facility maintenance, security, and loss prevention while managing and developing personnel. Implementing best practices to boost efficiency and profitability while maintaining our reputation for security and...


  • Sempang Sentul, Melaka, Malaysia Agensi Pekerjaan Carpe Diem Executive Sdn Bhd Full time

    _URGENT_Role Overview:Sales & Marketing Manager is responsible for the strategic development and equity growth of the brand and company. The incumbent will always be working towards building a cohesive Sales & Marketing team via setting of clear operational brand priorities and guidelines.Responsibilities:- Brand marketing_ Develop marketing plan for product...


  • Sempang Sentul, Melaka, Malaysia TNO Project Management Sdn Bhd Full time

    The Company TNO Group has several business units serving the Oil & Gas Retail sector/petrol station industry which includes:Construction and Maintenance Shop Design and furniture M&E, C&M Design and Submission for Petrol Stations Technology and Equipment Distributor Major Clients with Shell, Petronas, Caltex, and PetronThe JobISO Responsible for the...


  • Sempang Sentul, Melaka, Malaysia MYU Marketing Sdn Bhd Full time

    Responsibilities: Attend to Client's needs Online (Facebook, Instagram, TikTok) and instore. To assist on walkin customers and enlighten them about the product. Identify and assess customers' needs to achieve satisfaction. Respond to customers' enquiries/complaints in a professional, courteous and efficient manner. To prepare quotations and/or billings for...


  • Sempang Sentul, Melaka, Malaysia Maju Management Sdn Bhd Full time

    JOB RESPONSIBILITYTo call customers/clients to remind on payment for past due accountTo explain and clarify on non-payment and other product servicesTo persuade, negotiate and work with customers/clients to make workable repayment arrangementsTo effectively follow up on promise to pay with customers/clientsTo work together as a team or individually to...

  • Product Specialist

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia TRD ENERGY Full time

    Highly motivated by commission Have your own transport and highly mobilised, outstation travels would be required occasionally Prompt response to client enquiry in order to close sale. Perform sales and marketing via online and offline Attend to all sales inquiries & follow up, provide customer service as necessary. Meeting with superior twice a week High...


  • Sempang Sentul, Melaka, Malaysia Johnny's Restaurant Full time

    LOCATION :HQ SELAYANGResponsibilities:Customer Service Communicate effectively with customers via all official communication channels to ensure queries and concerns are addressed promptly and courteously. Maintain meticulous records of customers' interactions, transactions, comments and complaints to identify trends and areas for improvement. Collating...


  • Sempang Sentul, Melaka, Malaysia Abeaute Sdn Bhd Full time

    Build genuine and strong relationships with media, campaign partners Work with other parties for tieups and coorganize events / campaigns, suppliers and global LUSH PR teams. Create and deliver effective PR strategies across country,combining brand vision and business objectives to achieve commercial goals. Ensure monthly collection of customer database from...

  • Team Leader

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Basic internasional Sdn Bhd Full time

    We are looking for a new assistant supervisor to join our team. This is an exciting opportunity for someone who likes to have fun, learn new things and build connections with customers.Identify customer needs, concerns, and questionsProvide accurate information and to customerDirect to appropriate teams and/or departments as neededGenerate sales leads and...

  • Pembantu Penyelia

    2 weeks ago


    Sempang Sentul, Melaka, Malaysia Basic internasional Sdn Bhd Full time

    We are looking for a new assistant supervisor to join our team. This is an exciting opportunity for someone who likes to have fun, learn new things and build connections with customers.Identify customer needs, concerns, and questionsProvide accurate information and to customerDirect to appropriate teams and/or departments as neededGenerate sales leads and...